New York City Event Facilitator

Puppy Sphere•New York, NY

3d•$18•Onsite

About The Position

This is a part-time, on-site role based in New York City, supporting the delivery of Puppy Sphere events. We’re looking for motivated, upbeat, and hard-working team members to join our Pack! 🐾 As an Event Facilitator, you’ll play a key role in bringing our classes to life; from setup through to breakdown, while creating a seamless, positive experience for our Puppy Sphere community and ensuring the safety and wellbeing of both people and puppies. This is a part-time, on-site role in New York City; and weekend availability is a necessity. We have studios in both Flat Iron and Lower Manhattan and you can be placed at either. The rate for this role is $18.00 USD per hour.

Requirements

Experience in the service or hospitality industry is preferred
Availability to work weekends (at least one day per week)
Availability for a minimum of 4 shifts per month
Additional weekday availability is a strong plus
A warm, engaging, and outgoing personality that helps create a welcoming and positive experience
Comfortable working in a fast-growing startup environment where things evolve quickly and adaptability is key.
Must be 18 years of age or older
Ability to lift, carry, push, and pull items weighing up to 30 lbs.
Ability to stand and walk for extended periods, including throughout the duration of events.
Ability to bend, kneel, crouch, reach, and perform repetitive motions as required during event setup, execution, and breakdown.
Comfortable working with standard cleaning supplies and solutions, following proper safety and handling guidelines.
Ability to work in environments with moderate noise levels, animals present, and high guest interaction.

Nice To Haves

Bonus if you have access to a car and ability to drive.
Goes above and beyond to create an exceptional experience
Is a true team player: proactive, supportive, and collaborative
Embodies our values in everything they do
Communicates clearly and confidently, with strong interpersonal and customer service skills
Stays organized and can multitask in a fast-paced environment
Is kind, thoughtful, and genuinely cares about creating a positive experience for every guest
Feels comfortable and confident working around puppies, and understands the importance of creating a calm, safe, and positive environment for both guests and pups

Responsibilities

Set up the studio and puppy area at the start of each shift, ensuring everything is clean, organized, and ready for guests and pups
Support the care of puppies throughout the day, including cleaning, providing water/food as needed, and ensuring their comfort and wellbeing
Assist with setting up themed decor for events when required
Welcome and check in guests, creating a warm, friendly, and well-organized arrival experience
Conduct welcome briefings throughout the shift, setting expectations and creating a positive, engaging start to each class
Maintain a clean and safe environment by managing puppy clean-ups during and between classes
Actively monitor puppy wellbeing and guide guests on appropriate handling to ensure a safe and positive experience for everyone
Deliver a high-quality wellness experience by being present, attentive, and responsive to guest needs throughout the event
Maintain cleanliness and organization across all areas of the studio, including the puppy space, beverage station, and common areas
Support smooth transitions between classes, ensuring spaces are reset quickly and efficiently
Work closely with the wider team to ensure smooth event delivery, proactively identifying and resolving issues as they arise
Help build a strong sense of community by creating moments that keep guests coming back
Embrace change and support the implementation of new processes and initiatives, helping ensure they land smoothly onsite
Escalate any concerns relating to guest experience, team dynamics, or puppy wellbeing to supervisors in a timely manner
Adhere to company policies, safety protocols, and animal welfare guidelines at all times