Event Coordinator - CFS Catering

Rich Products Corporation•Buffalo, NY

53d

About The Position

The Event Coordinator oversees all captains, server, and bartender associates during event setup, the event and breakdown (if needed) as well as assist the Manager on Duty (MOD) with any event needs as requested; also responsible for delivering the Rich Experience and highest standards of customer service, including assisting the MOD with training staff to meet those standards.

Requirements

Minimum of 2 years' experience as a catering/banquet captain with an established banquet facility.
Direct customer service experience.
Bartender experience.
Must be able to drive box trucks.
Able to multi-task in a fast-paced environment.
Able to react to any customer or associate situation quickly and appropriately.
Ability to stand for extended periods.
Ability to work extended shifts, e.g. up to 14 hours.
Ability to lift 50lbs.

Responsibilities

Oversee Catering Banquet Captains.
Attend weekly catering follow up and BEO meetings.
Train Catering Banquet Captains & Servers.
Create event sheet binders.
Assist with additional event prep.
Weekly Linen Ordering.
Create checklists for event equipment.
Maintain table & chair room and linen room organization weekly.
Oversee Captains during events, and assist the MOD as needed.
Oversee proper clean up and breakdown after every event, including returning supplies and equipment to their appropriate storage.
Assist with training new servers and bartenders on proper operational procedures and customer service standards.
Print Captain's reports for follow up meeting weekly then scan in with past event.
Directly work with the customer during the event to ensure their complete satisfaction.
Maintain exemplary food safety, facility maintenance, and operations and safety practices.
Work in necessary roles throughout Campus Foodservice when needed (Meeting Services, Porter Team, Dolly's, & Drop Offs, etc.)
Cleaning and organization of all storage rooms.
Plan and execute yearly re-training exercise for all banquet staff.