Event Busser - TAO Restaurant Chicago

Tao Group Hospitality•Chicago, IL

11d

About The Position

Tao Group Hospitality offers competitive benefits for all part-time team members such as: State Applicable Time Off Pet Insurance 401(k) Retirement Program with Employer Match Employee Assistance Program TAO Savings Marketplace Employee Discounts and much more! Assists Floor & Cocktail Servers in steps of guest service, and resets tables in a speedy, professional, and effective manner. Interacts with the dining room/lounge guests, fellow team members, and supervisors in a polite and courteous manner to ensure gracious hospitality. ESSENTIAL FUNCTIONS OF THE POSITION INCLUDE, BUT ARE NOT LIMITED TO: Anticipate and accommodate the needs of the guests. Maintain the general cleanliness and orderliness of the tables. Communicate the needs of the guests to Front-of-House and Heart-of-House support staff, servers, managers, and chefs. Deliver, fill, and re-fill water, as requested by guests and/or directed by servers. Clear and reset tables, and clean table area, including banquettes, during service. Help ensure guest satisfaction through active participation in service. Maintain general cleanliness of stations and the entire venue. Comply with Department of Health and company sanitation standards. Properly set up floor and side stations, perform side-work and other opening/closing procedures as directed by management, including: Making sure all tables and chairs/banquettes are clean and free of debris Setting tables with proper settings Wiping down chairs, tables, and banquettes Stocking side-stations with prescribed supplies Performing opening and closing side-work as prescribed Participate in marking tables for upcoming courses (apps, entrees, desserts), when available. Report all breakage and damage of equipment or furniture immediately to management. Attend and participate in daily pre-service meetings. Attend and participate in any training sessions or departmental meetings. Learn by listening, observing other team members, and sharing knowledge while leading by example. Portray a positive and professional attitude. Demonstrate knowledge of Tao Group Hospitality, its partners, and supporting hotel environments. Work as part of a team and provide help and support to all fellow team members. Assist and/or complete additional tasks as assigned. TRAINING REQUIREMENTS Tao Group Hospitality in-venue busser training

Requirements

Previous hospitality experience.
Previous busser experience.
Previous experience in a high-volume restaurant, nightclub, or lounge.
Ability to write and verbally communicate
Must have good positive energy throughout the day
Must be able to print legibly for team members, management, and guests to read
Must be able to kneel, bend, and stand for extended periods of time
Must be able to move quickly
Must be able to push and lift up to 75 lbs.
Work in an environment that is subject to varying levels of noise, crowds, and smoke, depending on guest volume
May work extended hours, irregular shifts, evenings, weekends, and holidays as required
Exposure to cleaning materials and hot kitchen elements
Maintain a professional, neat, and well-groomed appearance adhering to Company standards
Must be effective as part of a team; able to interact with internal and external customers, managers, and co-workers in a professional, courteous manner
Ability to maintain confidentiality
Ability to handle a fast-paced, busy, and somewhat stressful environment

Responsibilities

Anticipate and accommodate the needs of the guests.
Maintain the general cleanliness and orderliness of the tables.
Communicate the needs of the guests to Front-of-House and Heart-of-House support staff, servers, managers, and chefs.
Deliver, fill, and re-fill water, as requested by guests and/or directed by servers.
Clear and reset tables, and clean table area, including banquettes, during service.
Help ensure guest satisfaction through active participation in service.
Maintain general cleanliness of stations and the entire venue.
Comply with Department of Health and company sanitation standards.
Properly set up floor and side stations, perform side-work and other opening/closing procedures as directed by management, including: Making sure all tables and chairs/banquettes are clean and free of debris Setting tables with proper settings Wiping down chairs, tables, and banquettes Stocking side-stations with prescribed supplies Performing opening and closing side-work as prescribed
Participate in marking tables for upcoming courses (apps, entrees, desserts), when available.
Report all breakage and damage of equipment or furniture immediately to management.
Attend and participate in daily pre-service meetings.
Attend and participate in any training sessions or departmental meetings.
Learn by listening, observing other team members, and sharing knowledge while leading by example.
Portray a positive and professional attitude.
Demonstrate knowledge of Tao Group Hospitality, its partners, and supporting hotel environments.
Work as part of a team and provide help and support to all fellow team members.
Assist and/or complete additional tasks as assigned.