Event Broadcast, Senior Coordinator

Salesforce•New York, NY

4d•Hybrid

About The Position

Salesforce is looking for a highly motivated Senior Coordinator who is passionate about engaging audiences, creating content and experiences that drive future engagement and push new offerings to build brand loyalty for Salesforce. The broadcast team creates engaging global event-based and virtual broadcasts using standard methodologies from television, music, and entertainment to connect with both in-person and online audiences. To succeed in this role, you must be organized, detail-oriented, collaborative, adaptable, and eager to learn. Salesforce is an innovative, fast-paced company. In this role, you will be supporting the production of our digital events. This role is hybrid and will work out of the Salesforce office three days a week.

Requirements

2-4 years of experience with event and/or broadcast production
Strong project management, organization, and time management skills
Strong communication skills
Ability to prioritize, handle multiple deadlines, and work under pressure
Proficiency in Google Workspace (Docs, Sheets, Slides)
On-site event operations / experiential

Nice To Haves

Broadcast production knowledge (pre-production to post-production)

Responsibilities

Chat Moderation: Lead audience engagement through chat and interactive experiences as part of the live broadcast motion.
Own moderation timelines for all Salesforce+ live streamed events
Lead real-time chat moderation during live-streamed events on Salesforce+
Recruit, train, schedule, and manage chat moderation teams per event
Serve as on-site Lead Monitor during event days, overseeing schedules and live moderation operations
Monitor chat activity for policy compliance and audience safety
Track moderation metrics and deliver post-event reports and insights
Virtual Event Project Management: Support production of robust virtual event motion.
Create and manage detailed project timelines tracking key deliverables and milestones across teams ensuring programs stay on schedule
Facilitate cross team alignment on event goals
Facilitate meetings, create agendas, and track action items, dependencies, and next steps across cross-functional teams
Coordinate across teams to support successful execution of virtual event delivery
Establish and maintain workflows and consistent communications for weekly team updates ensuring alignment through project planning cycle
Production Support: Partner with Broadcast Producers to support across production planning and content development (assets, experiential elements, operations, programming)
Attend and participate in production meetings to provide updates on progress, status, risks, and troubleshooting
Travel to support live events as needed