Event Assistant - Signature Parks and Events

City of Orlando • Orlando, FL

3d • $18 • Onsite

About The Position

The City of Orlando’s Parks & Recreation Department is seeking a detail-oriented and customer-focused Event Assistant to support park pavilion and rental reservations across the city. This temporary/seasonal role is an excellent entry point for individuals interested in public service, event coordination, hospitality, or municipal administration. This position is primarily office-based and focuses on customer communication, reservations, and payment processing.

Requirements

• High school diploma or equivalent required
• Two (2) years of administrative or customer service experience or an equivalent combination of education, training, and experience required
• Ability to learn and use reservation and payment software preferred
• Strong customer service skills preferred
• Strong written and verbal communication skills
• Professional, customer-service-oriented approach
• Ability to manage multiple requests while maintaining attention to detail
• Comfortable working in an administrative, office-based environment

Nice To Haves

• Interest in event planning, hospitality, or local government
• Prior experience in customer service or administrative support is helpful, but not required
• Prior experience with reservation software such as Active, ActiveNet, or RecTrac is helpful, but not required
• Bilingual (English/Spanish) skills preferred, but not required

Responsibilities

• Serve as a primary point of contact for park rental inquiries via phone and email
• Assist customers with selecting appropriate parks and rental spaces based on event needs
• Guide customers through the reservation process, including fees, policies, and requirements
• Process rental applications, agreements, and payments accurately and efficiently
• Maintain organized records within the City’s reservation and payment systems
• Develop working knowledge of City of Orlando parks, amenities, and rental policies
• Provide general administrative support related to rentals and special events

Benefits

• Gain professional experience in municipal operations and event coordination
• Work with a collaborative and supportive Parks & Recreation team
• Build transferable skills in customer service, administration, and event logistics
• Temporary/seasonal role ideal for gaining experience while exploring public service careers

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED