Evening/Weekend Receptionist - Danvers, MA
About The Position
The Addictions Treatment Services division with Beth Israel Lahey Health Behavioral Services (BILHBS) consists of a variety of residential programs and detox facilities that serve individuals who seek recovery from addiction and mental health issues. All clients are treated with dignity, respect, and the belief that everyone has the ability to grow when they are provided support, education and direction. The Receptionist position is a unique opportunity for a customer service focused individual who wants to make a difference in the addiction treatment field by ensuring seamless access to services and acting as the first impression of the organization. Benefits that start day-1!
Requirements
- High school diploma or general education degree (GED) required.
- A minimum of 6 months’ experience in a related field is preferred.
Nice To Haves
- Experience with Excel, Word, and electronic health records preferred.
Responsibilities
- Answers switchboard, directing calls and taking messages as appropriate
- Process Notice of Admissions Arrivals and obtain authorizations from a variety of insurance carriers and complete disenrollment’s of clients from treatment.
- Completes Post Discharge Contact Calls to clients with follow up from treatment.
- Greets visitors and notifies appropriate staff of their arrival.
- Notifies manager or nurse on duty of any issues or emergencies in the waiting area.
- Responsible for handling clients’ drop offs from friends and family members following proper procedure.
- Responsible for direct client care as needed
- Additional related duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
251-500 employees
