Evening Cook

MCRMiami, FL
Onsite

About The Position

The Cook is responsible for preparing food items, based on standardized recipes, for the restaurant while maintaining the highest standards to produce an appealing and appetizing product. This role also involves ensuring the cleanliness, sanitation, and safety in the kitchen and work areas, minimizing waste, and maximizing the cost/production ratio. The MCR standard is to provide clean, friendly, well-organized and safe hotels for guests, focusing on happy guests, spotless cleanliness, product consistency & quality, and teamwork. MCR is the 3rd-largest hotel owner-operator in the United States, founded in 2006, with offices in New York City, Dallas, Chicago, and Richmond, Virginia. The company has a $5.0 billion portfolio of 148 premium-branded hotels containing more than 22,000 guestrooms across 37 states and 106 cities, and more than 7,000 team members. MCR operates hotels under 9 Marriott brands, 8 Hilton brands and a number of unflagged independent hotels. MCR was named one of Fast Company’s 10 Most Innovative Travel Companies of 2020, is a three-time recipient of the Marriott Partnership Circle Award, and a recipient of the Hilton Legacy Award for Top Performer. For the TWA Hotel at New York’s JFK Airport, MCR won several prestigious awards including the Development of the Year (Full Service) Award at The Americas Lodging Investment Summit (ALIS).

Requirements

  • Must have a positive attitude and willingness to learn.
  • Ability to follow instructions, assigned tasks, and meet deadlines.
  • Always provide friendly service with a smile to guests.
  • Flexible schedule with availability days, nights, holidays, and weekend based on the demands of the hotel.
  • Must arrive and clock in on time for every shift worked and clock out at the scheduled shift ending time, unless otherwise directed by your immediate manager.
  • Never work while clocked out.
  • Must clock in/out for breaks at the designated time on your schedule.
  • Must provide sufficient notice as directed by your supervisor when calling out for a scheduled shift.
  • Remaining upright on the feet, particularly for sustained periods of time.
  • Moving about on foot to accomplish tasks, particularly for long distances or moving from one work site to another.
  • Making substantial movements (motions) of the wrists, hands, and/or fingers.
  • Carrying certain laundry supplies, linens and other items.

Nice To Haves

  • Previous culinary experience in hospitality or restaurant kitchen setting preferred.

Responsibilities

  • Greet guests happily upon arrival and throughout their stay with a smile.
  • Use the guests’ names whenever possible, ensuring they feel properly welcomed.
  • All Team Members work together to contribute to great guest satisfaction scores.
  • Ability to handle challenging guest situations with hospitality and a sense of urgency.
  • Strong knowledge of all features of the hotel facility and amenities.
  • Awareness and support for all groups and events at the hotel.
  • Understanding of relevant technology for each role.
  • Answer all incoming calls with friendly service using the approved greeting.
  • All areas, both front and back of the house, should be kept clean and well-organized.
  • Everyone may expect to pitch in to clean guest rooms and public spaces as needed, to ensure the hotel is well-organized and safe.
  • Always greet every guest happily with a smile, by name if possible, while cleaning.
  • All operational checklists are completed accurately and at the designated times, every shift.
  • Handover reports must be accurate and on time, for effective shift-to-shift communication.
  • All Team Members must wear a clean, approved uniform and be well-groomed per the Team Member Handbook, while wearing a nametag and smiling at all times.
  • Communication between Team Members should be clear, honest, and professional.
  • Willing to stretch beyond traditional role to meet the needs of the business and MCR’s guests.
  • All Team Members at all levels must be committed to working together to create a welcoming environment for guests and an effective, positive workplace.
  • Prepares meals in accordance with brand standards and guidelines.
  • Comply with certification requirements as applicable to position to include Food Handlers Safety Training, etc.
  • Maintain cleanliness and organization of all areas in accordance with State Board of Health regulations.
  • Complete necessary food and station preparations prior to opening of the restaurant to ensure that guests are served promptly and efficiently during the operating hours.
  • Know the location and operation of all safety equipment.
  • Assist in storage and rotation of food items according to hotel procedures.
  • Other duties as assigned.

Benefits

  • Hotel Discounts
  • Weekly Pay
  • Paid Time Off
  • Retirement Options
  • Referral bonuses
  • Career advancement & upward mobility
  • Health, Dental, Vision Insurance- available after 30 days of employment for full-time team members
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