Evening Catering Clerk M-F(some weekends)

Hy-Vee • Grimes, IA

109d • Onsite

About The Position

The Catering Clerk at Hy-Vee is responsible for providing prompt, efficient, and friendly customer service while assisting the Catering Manager in coordinating the delivery of products and executing events. This role emphasizes customer interaction, teamwork, and adherence to company policies and sanitation procedures.

Requirements

• High School education preferred, but not required.
• Must have the ability to solve practical problems and follow detailed, simple instructions.
• Must be able to do simple addition and subtraction; copying figures, counting and recording.
• Possess good communication skills, verbal and written.

Nice To Haves

• Server experience is a plus.

Responsibilities

• Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions.
• Smiles and greets customers in a friendly manner.
• Makes an effort to learn customers' names and address them by name.
• Answers the telephone promptly and provides friendly, helpful service to customers.
• Works with co-workers as a team to ensure customer satisfaction.
• Delivers products to customers in a prompt and efficient manner.
• Handles food in a safe manner, including proper usage of a temperature log.
• Reviews the status and appearance of the food for freshness.
• Rotates all perishable product with every delivery and event.
• Handles and satisfies customer issues.
• Maintains strict adherence to department and company guidelines relating to personal hygiene and dress.
• Reports to work when scheduled and works expected number of hours.
• Trains new employees on how to coordinate and work an event.
• Assists in other areas of the store as needed.
• Facilitates the maintenance and upkeep of delivery vehicles.

What This Job Offers

• Job Type: Part-time
• Industry: Food and Beverage Retailers
• Education Level: High school or GED