Evening Access Services Assistant

Boston CollegeNewton, MA
3d$22 - $28

About The Position

The Assistant plays a key role in fostering a positive relationship between the library and its patrons during the evening and late-night hours. When emergencies involving facilities or user behavior occur, the Assistant serves as the primary point of contact for campus police and auxiliary services. The Assistant also supervises student employees during these hours and is responsible for closing both the Bapst and O’Neill Libraries in accordance with their specified hours. The Evening Access Services Assistant handles Interlibrary Loan requests, using the library catalog, the integrated library system (ALMA), the interlibrary loan platform (ILLiad), scanners, and other related systems and software. The Assistant is responsible for performing all types of circulation-related tasks, including lending library materials, processing returns, placing holds, and creating guest accounts. Additional duties include contributing to collection maintenance projects and routine activities. Working evenings and late nights as part of a small team, the Assistant must interpret and communicate library policies clearly to ensure users receive consistent and accurate information.

Requirements

  • High School Diploma
  • Demonstrated commitment to customer service
  • Excellent verbal and written communication skills
  • Ability to work collaboratively in a team-based environment
  • Ability to communicate with faculty, students, and staff

Nice To Haves

  • Bachelor’s degree
  • Familiarity with library organization, cataloging, and classification.

Responsibilities

  • fostering a positive relationship between the library and its patrons during the evening and late-night hours
  • serves as the primary point of contact for campus police and auxiliary services
  • supervises student employees
  • responsible for closing both the Bapst and O’Neill Libraries
  • handles Interlibrary Loan requests, using the library catalog, the integrated library system (ALMA), the interlibrary loan platform (ILLiad), scanners, and other related systems and software
  • performing all types of circulation-related tasks, including lending library materials, processing returns, placing holds, and creating guest accounts
  • contributing to collection maintenance projects and routine activities
  • interpret and communicate library policies clearly to ensure users receive consistent and accurate information

Benefits

  • Tuition remission for Employees
  • Tuition remission for Spouses and Children who meet eligibility requirements
  • Generous Medical, Dental, and Vision Insurance
  • Low-Cost Life Insurance
  • Eligibility for both University-Funded 401k and Employer-Sponsored 403b Retirement Plans
  • Paid Holidays Annually
  • Generous Sick and Vacation Pay

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Education Level

High school or GED

Number of Employees

501-1,000 employees

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