Evaluator/Case Manager - Delaware County Reentry Project

Career Opportunities @PhmcThornton, PA
23hOnsite

About The Position

PHMC serves as both a direct service provider to individuals, families, and communities across the region and as an intermediary agent — managing large-scale contracts, government and philanthropic partnerships, and multidisciplinary initiatives that require operational sophistication, strategic leadership, and deep mission alignment. SERVICE AREA: Housing & Justice Related Services PROGRAM: Delaware County Reentry Project (DCRP) JOB OVERVIEW: The Evaluator/Case Manager will provide case management and behavioral health screening services for identified DCRP participants to assist with their reentry from incarceration. This is an in-person, field-based position that will also include work within the Delaware County jail. This position is part of a team that collaborates with the County and community-based providers in Delaware County.

Requirements

  • Knowledge of behavioral health services and Delaware County social service programs
  • Excellent public speaking skills
  • Excellent interpersonal skills
  • Ability to meet timelines
  • Excellent oral and written communication skills
  • Good analytical and problem-solving skills
  • Working knowledge of the forensic population
  • 2+ years of professional experience working within the criminal justice system required
  • Valid Driver's License with a reliable vehicle required

Nice To Haves

  • Bilingual Preferred
  • Experience in behavioral health services
  • Experience in providing case management and evaluation services to a chemically dependent forensic population
  • 2+ years of direct participant contact in a drug and alcohol treatment setting

Responsibilities

  • Provide case management and behavioral health screenings to individuals who are incarcerated and who have reentered the community in Delaware County.
  • Complete documentation of service provision within 24 hours of service completion in PHMC’s electronic health record.
  • Provide resource coordination while participants are incarcerated.
  • Provide post-incarceration support.
  • Monitor participants’ adherence to follow-up with service referrals, including attendance at behavioral health treatment programs.
  • Complete behavioral health and screening assessments for individuals within 30 days of their release from incarceration.
  • Travel throughout Delaware County to meet with program participants and providers.
  • Actively participate in team meetings, scheduled case conferences, and trainings as assigned.
  • Actively participate in individual supervisions, case reviews, and scheduled team-building events as assigned.
  • Collaborate with Delaware County jail personnel, probation/parole, community-based providers, and other assigned agencies as identified.
  • Assist individuals to link to reentry support services, faith-based institutions, behavioral health services, housing and employment resources, and other identified community supports.
  • Maintain participant records in accordance with agency standards, managed care, and licensing requirements.
  • Prioritize assisting participants to enroll in behavioral health treatment, physical health services, housing applications, employment, entitlements, vocational services, and educational services.
  • Coordinate and communicate with other programs within and outside the agency to foster a collaborative team approach.
  • Perform the majority of weekly work in the community, correctional facilities, and other locations where participants are available to meet.
  • Maintain a flexible work schedule if needed to provide participant services during nontraditional business hours.
  • Meet with participants weekly while they are incarcerated and biweekly post-incarceration.
  • Identify community resources to support participants’ reentry efforts and make referrals as appropriate.
  • Coordinate activities with other members of the DCRP, including the public defender, district attorney, and probation department.
  • Participate in DCRP meetings, Forensic Services meetings, and trainings as requested.
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