EUC AI Automation Lead

Zurich Insurance Company Ltd.Schaumburg, IL
69dHybrid

About The Position

Zurich North America is hiring an EUC AI Automation Lead to join our team! We are seeking a highly skilled and innovative AI Automation Lead to drive intelligent automation initiatives across the enterprise. This role will focus on designing, developing, and deploying AI-powered automation solutions using Microsoft technologies, scripting languages, and modern AI frameworks. The ideal candidate will have hands-on experience with Azure DevOps, scripting, and a deep understanding of Large Language Models (LLMs), Retrieval-Augmented Generation (RAG), and Agentic AI architectures.

Requirements

  • Bachelors Degree and 6 or more years of experience in the Database Analysis or Programming area
  • OR
  • High School Diploma or Equivalent and 8 or more years of experience in the Database Analysis or Programming area
  • OR
  • Zurich Certified Insurance Apprentice including an Associate Degree and 6 or more years of experience in the Database Analysis or Programming area
  • AND
  • Experience working at multiple phases of database management

Nice To Haves

  • Bachelor's or Master's degree in Computer Science, Engineering, or related field.
  • 5+ years of experience in automation, scripting, and DevOps practices.
  • Strong proficiency in Azure DevOps, Python, and PowerShell.
  • Experience with LLMs, RAG architectures, and Agentic AI frameworks.
  • Hands-on experience with Microsoft Power Platform and Copilot Studio.
  • Solid understanding of cloud architecture and security best practices.
  • Excellent problem-solving, communication, and collaboration skills.
  • Experience with Azure OpenAI or other enterprise-grade LLM platforms.
  • Familiarity with vector databases and semantic search.
  • Knowledge of MLOps and model deployment pipelines.
  • Microsoft certifications in AI, Power Platform, or Azure DevOps

Responsibilities

  • Lead the design and implementation of AI-driven automation solutions across business units.
  • Develop and maintain CI/CD pipelines using Azure DevOps for AI and automation workflows.
  • Build and optimize scripts using Python and PowerShell for automation and orchestration.
  • Architect and implement RAG-based solutions and Agentic AI systems for enterprise use cases.
  • Collaborate with data scientists and engineers to integrate LLMs into business processes.
  • Leverage Power Platform tools including Power Apps, Power Automate, and Copilot Studio to build low-code/no-code automation solutions.
  • Ensure scalability, security, and compliance of AI automation solutions.
  • Provide technical leadership and mentorship to junior developers and automation engineers.
  • Stay current with emerging AI technologies and recommend strategic adoption.

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What This Job Offers

Job Type

Full-time

Career Level

Mid Level

Industry

Insurance Carriers and Related Activities

Number of Employees

5,001-10,000 employees

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