EUC AI Automation Lead
About The Position
Zurich North America is hiring an EUC AI Automation Lead to join our team! We are seeking a highly skilled and innovative AI Automation Lead to drive intelligent automation initiatives across the enterprise. This role will focus on designing, developing, and deploying AI-powered automation solutions using Microsoft technologies, scripting languages, and modern AI frameworks. The ideal candidate will have hands-on experience with Azure DevOps, scripting, and a deep understanding of Large Language Models (LLMs), Retrieval-Augmented Generation (RAG), and Agentic AI architectures.
Requirements
- Bachelors Degree and 6 or more years of experience in the Database Analysis or Programming area
- OR
- High School Diploma or Equivalent and 8 or more years of experience in the Database Analysis or Programming area
- OR
- Zurich Certified Insurance Apprentice including an Associate Degree and 6 or more years of experience in the Database Analysis or Programming area
- AND
- Experience working at multiple phases of database management
Nice To Haves
- Bachelor's or Master's degree in Computer Science, Engineering, or related field.
- 5+ years of experience in automation, scripting, and DevOps practices.
- Strong proficiency in Azure DevOps, Python, and PowerShell.
- Experience with LLMs, RAG architectures, and Agentic AI frameworks.
- Hands-on experience with Microsoft Power Platform and Copilot Studio.
- Solid understanding of cloud architecture and security best practices.
- Excellent problem-solving, communication, and collaboration skills.
- Experience with Azure OpenAI or other enterprise-grade LLM platforms.
- Familiarity with vector databases and semantic search.
- Knowledge of MLOps and model deployment pipelines.
- Microsoft certifications in AI, Power Platform, or Azure DevOps
Responsibilities
- Lead the design and implementation of AI-driven automation solutions across business units.
- Develop and maintain CI/CD pipelines using Azure DevOps for AI and automation workflows.
- Build and optimize scripts using Python and PowerShell for automation and orchestration.
- Architect and implement RAG-based solutions and Agentic AI systems for enterprise use cases.
- Collaborate with data scientists and engineers to integrate LLMs into business processes.
- Leverage Power Platform tools including Power Apps, Power Automate, and Copilot Studio to build low-code/no-code automation solutions.
- Ensure scalability, security, and compliance of AI automation solutions.
- Provide technical leadership and mentorship to junior developers and automation engineers.
- Stay current with emerging AI technologies and recommend strategic adoption.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Industry
Insurance Carriers and Related Activities
Number of Employees
5,001-10,000 employees
