About The Position

This is an open position at FirstEnergy Service Company, a subsidiary of FirstEnergy Corp., and is within the Ethics & Compliance group. This position reports to the Manager, Ethics and Compliance Assurance. The estimated pay range for this role is 72,675/k - $102,600/k. Th e pay range for certain locations, including the state of New Jersey, include a 20% differential to account for an increased cost of living, making the pay range s $87,210/k - $123,120/k. FirstEnergy takes a market-based approach to pay, which may vary depending on your location. In addition, your actual base salary will depend on various factors such as your skills, qualifications, and experience.

Requirements

  • Bachelor’s Degree from an accredited program, college, or university in Management Information Systems, Business Management, Engineering, or related discipline required
  • In Lieu of a degree, 7 years of relevant work experience is required.
  • Minimum of 4 years relevant work experience for level III, with 7-10 years of relevant work experience needed for a level IV and above, which would include experience with either GRC administration or with IT (e.g., system administration, system support, system development)
  • Ability to seek out opportunities and to develop and implement process improvements and efficiencies to improve the system and make positive changes
  • Experience in system deployments, upgrades, ongoing maintenance and operations
  • Strong focus on continuous documentation and delivery of information in an easily consumable form
  • Contribute to the development and design metrics needed for monitoring and tracking adherence to Data Governance policies, standards, and controls
  • Strong analytical, critical thinking, interpersonal, organizational, written, and verbal communication skills
  • Proficient with Microsoft Office applications including Excel, PowerPoint, Visio and Word
  • Maintain confidentiality: Uphold strict confidentiality in dealing with sensitive information, including personnel matters, legal documents, financial data, contracts, and other proprietary information.

Nice To Haves

  • Experience with RSA Archer GRC platform
  • Strong project management skills illustrate a meticulous approach, and can work well under deadlines
  • Proficiency in SQL and JavaScript a plus, but not required
  • Risk management, regulatory, compliance, and/or audit experience
  • Experience in data analytics, reporting, or data-related programming skills
  • Technical Writing experience
  • Excellent / Advanced experience in PowerPoint, Excel and Visio

Responsibilities

  • Work cross-functionally to support the day-to-day technical administration of the Archer Governance Risk and Compliance (GRC) platform used across the organization but primarily by the assurance functions (e.g., Office of Ethics & Compliance, Internal Audit, Corporate Risk, and Regulatory Compliance)
  • Perform moderate to advanced administrative, development, and configuration support tasks on the platform including system maintenance, enhancements, and support tasks
  • Support the Archer application to accommodate gathered business requirements that will be used for day-to-day assurance management
  • Monitor Archer support requests, enter needs or change, document requirements, and share/escalate needs with proper parties to ensure quality of customer support, communication, and the successful completion of support tasks
  • Apply GRC standards to existing and new modules
  • Support the company-wide reporting and analytics initiatives including providing GRC data and being the GRC subject matter expert
  • Collaborate with other E&C functions to design and develop surveys for management of ongoing processes and initiatives
  • Train Archer users on the use of tool as appropriate
  • Communicate effectively, both verbally and in writing
  • Achieve and maintain ARCHER Administrator I and II Certification.
  • Work cross-functionally to design and develop E&C dashboard for the monitoring of risks, controls, practices & procedures adherence, and investigations

Benefits

  • competitive pay plus incentive compensation
  • a company-sponsored pension plan
  • 401(k) savings plan with matching employer contribution
  • a choice of medical, prescription drug, dental, vision, and life insurance programs
  • skills development training with tuition reimbursement
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