Estimator

Car CraftersAlbuquerque, NM
12dOnsite

About The Position

As part of the Open Road Collision group DBA Car Crafters Collision, we pride ourselves on delivering high-quality collision repair services with exceptional customer care. Our team is dedicated to restoring vehicles to pre-accident conditions while making the repair process as smooth and stress-free as possible for our customers. We're currently seeking a motivated, detail-oriented individual to join our team as an Estimator.

Requirements

  • Minimum 2 years of experience in collision estimating or similar role
  • Strong knowledge of vehicle repair procedures and insurance repair guidelines
  • Proficiency with estimating software and Microsoft Office Suite
  • I-CAR certification or willingness to obtain (preferred)
  • Strong organizational and multitasking skills
  • Excellent written and verbal communication skills

Nice To Haves

  • I-CAR certification or willingness to obtain (preferred)

Responsibilities

  • Prepare and provide accurate damage estimates using estimating software (CCC)
  • Communicate effectively with customers, insurance adjusters, and repair technicians throughout the repair process
  • Review and update estimates as needed to reflect supplemental damage found during repair
  • Maintain up-to-date repair files and documentation
  • Coordinate vehicle drop-off and pick-up, ensuring customer satisfaction
  • Collaborate with the production team to ensure repair timelines are met
  • Ensure all repairs follow OEM guidelines and industry best practices
  • Help resolve customer concerns or disputes in a timely and professional manner

Benefits

  • Team-oriented culture
  • I-CAR Gold Certified
  • OEM Certified
  • Streamlined workflow for increased earning potential
  • Opportunities for professional growth and certification
  • Competitive compensation and benefits (discussed upon interview)
  • Commitment to safety, quality, and a positive work environment

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Education Level

No Education Listed

Number of Employees

101-250 employees

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