Estimator/Project Coordinator - Next Door Company

Allegion

2d•$60,000 - $75,000•Remote

About The Position

Creating Peace of Mind by Pioneering Safety and Security At Allegion, we help keep the people you know and love safe and secure where they live, work and visit. With more than 30 brands, 12,000+ employees globally and products sold in 130 countries, we specialize in security around the doorway and beyond. Additionally, in 2024 we were awarded the Gallup Exceptional Workplace Award, which recognizes the most engaged workplace cultures in the world. Estimator/Project Coordinator-Next Door Company-Remote US Work Schedule: Monday-Friday 7:30 am-4 pm with a 30-minute lunch break Candidate will work in the Time Zone that they reside in. Qualified candidates must be legally authorized to be employed in the United States. The company does not intend to provide sponsorship for employment visa status (e.g., H-1B, TN, etc.) for this employment position. At Allegion, we recognize that great talent and breakthrough ideas can come from anywhere. That’s why this position offers a flexible remote work arrangement, with occasional on-site visits as needed based on the role. Whether you’re working remotely or collaborating in person, we’re committed to providing the tools, support, and dynamic environment you need to succeed. At Allegion, your career thrives where innovation meets flexibility, empowering you to achieve your goals while maintaining a healthy work-life balance. While this is the current structure and we currently have no plans to change, we reserve the right to make changes to the remote schedule as needed at the Company’s discretion. Job Summary: The estimator position processes customer price estimates, submittals, and order coordination requests to meet customer and company commitments and strives to continually improve the level of customer satisfaction through timely and efficient processing of all estimating service offerings. Serve as the primary liaison between engineering, sales and customer estimators / project managers.

Requirements

4+ years related industry/service experience and/or training preferred
HS Diploma or GED required
Associates degree preferred or equivalent years of industry experience
Working knowledge of PC based software applications (Microsoft Office – Outlook, Word, Excel) & basic web applications.
Advanced knowledge of complex product and features for multiple brands and product categories
Ability to multi-task, prioritize, and manage time efficiently
Ability to analyze problems, consider alternative solutions and make decisions quickly
Ability to work in a cross functional, virtually managed, collaborative team setting.
Proficient at reading job specifications and hardware schedules.
Ability to apply knowledge of internal processes to meet more complex requests.

Responsibilities

Receive and process incoming customer estimating requests across multiple brands in an accurate and timely manner.
Complete pricing estimates, order coordination, and conversions for hollow metal customers
Review, verify and make corrections as necessary to ensure accurate information and order specifications.
Understand and manage complex customer requirements with the ability to resolve product application issues on estimating requests.
Communicate with customers to resolve unclear estimating request issues, order conflicts, and shipping delays.
Manage estimating requests utilizing business tools, processes, and procedures.
Work with internal departments to facilitate accurate account handling and resolve customer issues.
Meet all service level agreements as set by management.
Collaborate with cross-functional groups to identify and drive continuous improvement opportunities within the estimating services offering.
Work with Order Management team on productivity projects.
Help drive continuous improvement in the processing of estimates and submittals and enhancing the customer experience.
Additional duties as assigned by manager.

Benefits

Health, dental and vision insurance coverage, helping you “be safe, be healthy”
Competitive Paid Time Off
A commitment to your future with a 401K plan, which currently offers a 6% company match and no vesting period
Health Savings Accounts – Tax-advantaged savings account used for healthcare expenses
Flexible Spending Accounts – Tax-advantaged spending accounts for healthcare and/or dependent daycare expenses
Disability Insurance –Short-Term and Long-Term coverage, paid for by Allegion, provides income replacement for illness or injury
Life Insurance – Term life coverage with the option to purchase supplemental coverage
Tuition Reimbursement
Voluntary Wellness Program – Simply complete wellness activities and earn monetary rewards
Employee Discounts through Perks at Work
Community involvement and opportunities to give back so you can “serve others, not yourself”
Opportunities to leverage your unique strengths through CliftonStrengths assessment & coaching