Estate Host - Lokoya Winery

Jackson Family Wines•St. Helena, CA

7d•$25 - $29

About The Position

Lokoya is a multigenerational, family-owned estate that produces wines with authenticity and exceptional pedigree and are recognized on the world stage. We are searching for a dynamic wine sales professional possessing the ability to work in a fast-paced environment focusing on curating exceptional experiences and providing best-in-class customer service. Applicants must be effective self-starters, confident in their ability to sell luxury wine, and work in a team-oriented environment. This position will be responsible for providing stellar hospitality experiences for our guests & Members, developing new relationships with clients in-person, via phone and through email outreach. This position will also include occasional travel to Direct-to-Consumer markets to host events and tastings. Our team respects, celebrates, and takes pride in each other’s differences, we nurture a culture that embraces fairness, acceptance and belonging. Come join our preeminent group of passionate, trusted, and respected wine industry professionals!

Requirements

3+ years related experience preferred in sales, customer service or hospitality.
Knowledge of wines and ability to tell the story that promotes loyalty and sales.
Able to work a flexible schedule including weekends.
Competency in Microsoft Office, including Excel, Word, and Outlook.
Outstanding ability in customer service and working with the public.
Commitment to excellence, high standards and working effectively within a team.
Strong organizational, problem-solving, multi-tasking and analytical skills.
Flexibility and ability to manage changing priorities with enthusiasm.
Must be fluent in English.
Able to stand and walk for long periods of time and lift up to 50 pounds repeatedly.

Responsibilities

Maximize in-person experiences and outbound sales campaigns to meet or exceed monthly/annual sales targets.
Strengthen pre-existing member and collector relationships, while establishing new relationships via on-site tastings along with phone and email communication.
Represent the winery ethos and develop our client base of top tier collectors via a multitude of communication styles including in-person, phone, email, events, etc.
Develop referral partners through business development activities to drive highly qualified referrals, sales and awareness for the property.
Assist in hospitality events, calls, and digital communications in a manner that is well organized and consistent with winery expectations.
Possess knowledge of Point of Sales systems, including ability to perform opening and closing procedures.
Work with Estate Manager and all other cross-functional departments to create a wholistic luxury experience that our clients have come to expect.
Host wine dinners both locally and occasionally out of state to promote relationship building across our top tier collectors driving winery loyalty and sales.
Support trade hospitality events as needed, and other duties as assigned.