Estate Gardening Manager

Bland Landscaping Company•Apex, NC

6h•Onsite

About The Position

The Estate Gardening Manager is a hands-on leadership role dedicated to the stewardship of residential estate clients. You will serve as the primary point of contact for estate owners while leading a specialized team of foreman and their crews. This role requires a sophisticated blend of horticultural expertise, elite customer service, and operational management to ensure every estate reflects a "botanical garden" standard of excellence. You’ll lead by example, uphold accountability at all levels, promote teamwork, and ensure all teams practice safety protocols.

Requirements

Horticultural expertise
Elite customer service
Operational management
Mastery of all pruning practices

Responsibilities

Serve as the main field contact for estate owners; maintain proactive communication and professional on-site relations.
Conduct regular walk-throughs with clients and site evaluations: compiling appropriate documentation to track site health & needs, solving landscape problems, meeting clients’ aesthetic goals.
Act as the main contact for site enhancement sales and the installation process.
Meet monthly sales goals to improve and evolve the estate landscape.
Monitor irrigation controllers and coordinate all necessary repairs to maintain optimal plant health.
Continually train foremen and labor in proper horticulture guidelines and the "lean process" to ensure high-quality, efficient work.
Remain hands-on with crews in the field, especially during the growing season, while ensuring all documentation and safety protocols are met.
Demonstrate mastery of all pruning practices and ensure crews are trained in pruning techniques needed.
Coordinate work schedules for seasonal needs and snow removal efforts during winter months.
Provide production budgets for all crews and monitor the integrity of timesheets and work orders within the accounting system.
Monitor equipment inventory, track repairs, and review equipment needs with the Department Manager.
Stay informed of new practices in the green industry and maintain a commitment to ongoing learning and process improvement.
Oversee interviewing, hiring, and orientation for new hires.
Conduct performance reviews and document personnel actions for foremen and crews.
Enforce company safety policies, lead safety meetings, and ensure all personal protective equipment (PPE) is utilized correctly.