ESR Quality Control Analyst
About The Position
The ESR Quality Control Analyst will be responsible for ensuring the accuracy, completeness, and compliance of all data and financial reporting associated with excess servicing portfolios. Conducts detailed reviews of data tapes, remittance files, investor reports, bank reconciliations, and quarterly audits. Work closely with the ESR advance facility associates and Manager to validate information, identify discrepancies, and ensure timely resolution of issues. Perform all duties in accordance with the company's policies and procedures and all applicable US state and federal laws and regulations. The pay for this position is $28.00 - $33.00 an hour.
Requirements
- High school diploma or equivalent work experience required, Bachelor’s degree in related fields preferred.
- Three (3) or more years’ mortgage loan servicing reporting experience.
- One plus (1+) year of quality control/quality assurance experience.
Responsibilities
- Review, validate, and approve data tapes to ensure accuracy of loan-level information and alignment with servicing system records.
- Conduct monthly audits for various aspects of ESR reporting, including but not limited to loan level detail review, control testing, draft, and complete audit exception/citation detail.
- Analyze and reconcile remittance files, ensuring proper reporting of cash activity, investor distributions, and servicing fee calculations.
- Perform quality control review of monthly and quarterly bank reconciliations, verifying balances, deposits, withdrawals, and exception items.
- Complete audit packages received from investors, accurately and in accordance with established audit timelines and standards while adhering to investor requirements.
- Identify variances, data inconsistencies, or reporting gaps/trends, and work with internal teams and associates to research and resolve issues.
- Supporting internal and external audits by providing required documentation, explanations, and trend analysis.
- Maintain documentation of QC findings, approvals, and follow up items in accordance with internal policy and investor standards.
- Maintain compliance with servicing agreements, regulatory standards, company policies, and procedures.
- Conduct a first level review of Analysts to ensure accuracy and completeness.
- Function as subject matter expert and back up to Supervisor as needed.
- Assist in daily/weekly/monthly report preparation and distribution.
- Escalate matters of continued non-compliance and/or recommendations for improvement to leadership team.
- Participate in monthly compliance meetings and assist with special audits, as necessary.
Benefits
- Comprehensive healthcare plans for you and your family.
- Plus, a discretionary 401(k) match of 50% of the first 4% of pay contributed.
- Access to several fitness, restaurant, retail (and more!) discounts through our employee portal.
- Customized training programs to help you advance your career.
- Employee referral bonuses so you’ll get the opportunity to work with friends (and get some extra cash in your pocket!).
- Educational Reimbursement.
- Carrington Charitable Foundation contributes to the community through causes that reflect the interests of Carrington Associates.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
Number of Employees
1,001-5,000 employees
