Esports Arena Monitor

Ringling College of Art and Design • Sarasota, FL

2d

About The Position

Under direct supervision, the Esports Arena Monitor is responsible for performing routine operational tasks and providing front-line customer service. This role includes greeting and assisting visitors, addressing basic technical issues, and managing general inquiries to ensure a smooth and engaging experience within the arena. The requirements listed are representative of the knowledge, skills, and abilities required to successfully perform the duties of the job:

Requirements

• Must have good customer service skills.
• Must be reliable, punctual and able to follow through on assignments.
• Must be able to effectively communicate with faculty, staff and students.
• Must be enrolled at Ringling College of Art and Design

Responsibilities

• Greet and assist visitors, players, and event participants in a professional and welcoming manner.
• Monitor the Esports Arena to ensure a safe, clean, and organized environment.
• Provide first-level technical support for gaming equipment, including PCs, consoles, headsets, and peripherals.
• Set up and maintain gaming stations, ensuring proper functionality and readiness for events or open play.
• Track and report any technical issues or malfunctions to appropriate personnel for resolution.
• Enforce arena rules and policies to promote fair play and good sportsmanship.
• Assist in the coordination and execution of tournaments, events, and daily operations.
• Maintain inventory of gaming equipment, accessories, and supplies.
• Respond to general inquiries in person, via email, or over the phone in a timely and courteous manner.
• Support promotional efforts by providing information about upcoming events and programs.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 11-50 employees