ESIS Claims Team Leader, AGL

Chubb • Tampa, FL

6d

About The Position

Chubb is a world leader in insurance. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.

At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it. Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, religious creed, sex, gender, gender identity, gender expression, sexual orientation, marital status, national origin, ancestry, mental and physical disability, medical condition, genetic information, military and veteran status, age, and pregnancy or any other characteristic protected by law. Performance and qualifications are the only basis upon which we hire, assign, promote, compensate, develop and retain employees. Chubb prohibits all unlawful discrimination, harassment and retaliation against any individual who reports discrimination or harassment.

Responsibilities

• Review initial notice of claim to determine coverage validity and eligibility for streamlined processing. Identify appropriate actions for cases with questionable or absent coverage.
• Assign work to Claims Representatives and delegate settlement authority in collaboration with the Claims Vice President or Unit Manager. Retain higher settlement authority for complex cases and refer matters beyond scope to Unit Managers.
• Supervise investigations and oversee the settlement or disposition of claims, ensuring prompt contact with insured parties and claimants, timely investigations, and fair settlements.
• Establish and review loss reserves to accurately reflect the company’s obligations, making adjustments as necessary.
• Settle claims directly as needed, based on office size, territory, and workload.
• Evaluate the performance of Claims Representatives on open cases and at regular intervals, providing guidance and identifying areas for improvement.
• Initiate subrogation or recovery proceedings as appropriate. For litigated cases, coordinate and direct the activities of Claims Attorneys, and negotiate and authorize settlements.
• Participate in human resources processes for the unit, including conducting performance evaluations, implementing training and development, and supporting salary administration.
• Oversee recruitment and staffing for the unit as vacancies arise.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees