ESD Supervisor

Tufts Medicine•Boston, MA

41d•$25 - $31

About The Position

This role focuses on activities related to the support services functions, such as dietary and food services, environmental services, general facilities, repair and maintenance, parking, sterilization and transportation to ensure all required support activities are completed in a timely manner and meet the organization's quality standards and expectations. In addition, this role focuses on performing the following Transportation duties: Organizes the transportation for hospital shuttles and any travel needs hospital administration may need and provides support on the transportation of patients. A management role that supervises employees focusing on tactical, operational activities within a specified area, with the majority of time spent overseeing area of responsibility, planning, prioritizing and/or directing the responsibilities of employees. Goal achievement is typically accomplished through performance of direct and/or indirect reports. A role that supervises para-professional employees. Responsibilities that typically include: Setting day-to-day operational objectives for team, problems faced may be difficult but typically are not complex, and ensures policies, practices and procedures are understood and followed by direct reports, customers and stakeholders. This position oversees day to day operations within the Environmental Services department. This position is responsible for room inspections, coordinating floor care program, payroll, and coaching and counseling. This position will also be performing various other tasks to aide the other departments that make up Hospitality Services. Works cooperatively within department and other services to create a system of quality health care.

Requirements

High school diploma or equivalent.
Three (3) years of related experience in a hospital setting.
Ability to effectively communicate in English verbally and in written format.
Ability to read and understand procedures and directions in English.
Ability to multi-task and establish priorities.
Ability to maintain organization in a changing environment.
Exhibits initiative, responsibility, flexibility, and leadership.
Ability to use working knowledge of environment and equipment to meet established objectives.
Ability to interact with other hospital staff members, visitors, and patients in a friendly, cooperative manner.

Nice To Haves

Bilingual.

Responsibilities

Conducts room inspections on a daily basis.
Demonstrates effective verbal and written communication.
Follows IVR phone system when taking requests from SRC.
Coordinates floor and carpet care schedules and follows up with appropriate documentation.
Reviews are done in a timely manner.
Maintains composure and professionalism during difficult situations.
Demonstrates an appreciation of cost factors in routine performance of duties, Maximizes cost efficiency.
Coordinates furniture moves and meeting set-ups in a timely and accurate manner.
Inventory is kept current and communicated to manager when supplies are needed.
Ensures Payroll and work schedules are completed weekly and with accuracy.