Escrow Officer/Branch Manager

First American•Gresham, OR

1d•$85,000 - $113,300•Onsite

About The Position

First American's Direct division offers comprehensive title insurance protection and professional settlement services for real estate purchases, refinances, and equity loans. The company, established in 1889, is known for its 'People First' culture, fostering an inclusive environment that has earned it recognition on the Fortune 100 Best Companies to Work For® list for eleven consecutive years, as well as awards for diversity and LGBTQ+ employees. This role is for a producing Escrow Officer / Branch Manager in Gresham, OR, tasked with leading the branch into a new chapter. It's a working manager position, requiring the individual to lead the team while managing their own escrow pipeline, setting standards for performance, accountability, and service. This opportunity offers the chance to revitalize the branch, implement new structures and processes, shape team culture, and balance leadership impact with personal production, all within a strong market with growth potential.

Requirements

Proven experience as an Escrow Officer
Leadership experience or readiness to step into a leadership role
Strong operational mindset with the ability to create structure and drive results
Detail-oriented with a commitment to accuracy, compliance, and timelines
Relationship-focused with a high standard for client service

Nice To Haves

Oregon experience preferred

Responsibilities

Manage a full pipeline of escrow transactions, including resale, refinance, and new construction
Oversee daily branch operations with a focus on efficiency, accuracy, and compliance
Establish clear processes and expectations to drive consistency and accountability
Lead, coach, and develop escrow staff to elevate performance and service delivery
Identify operational gaps and implement improvements that streamline workflow and reduce risk
Build and strengthen relationships with agents, lenders, and clients in the Gresham market