Escrow Closer 1

OS National

1d•$24 - $30•Remote

About The Position

Are you intrigued by the thought of revolutionizing a trillion-dollar industry? Do you want to be part of a cutting-edge company that is customer-obsessed? A company growing at lightning speed that is full of career growth opportunities. If so, we are seeking smart, customer-focused, and energetic professionals to join our team to help us to the next level of excellence! Who is OS National LLC.? OS National LLC is a Title and Escrow company that focuses on providing boutique service on a national platform. Our delivery solutions include a full complement of origination and default services directed at leading national mortgage originators and servicers. We offer a centralized, single point of contact which creates efficiency throughout our process and reduces operating costs for everyone involved. We are part of the Opendoor family, revolutionizing the home buying experience. OS National is a place where you can begin your career AND expand your professional development. We appreciate different points of view and understand that appreciation leads to innovation. We want to partner with you to grow your career because we understand that our business benefits when your career expands and blossoms. WE BELIEVE IN: Kindness. Appreciation. Growth. Respect. Location Remote roles in the US for this position are only available in the following states: AL, AZ, AR, CA, CO, FL, GA, ID, IL, IN, MI, MN, MO, NC, NV, OK, OH, PA, OR, SC, TN, TX, VA, WA, WV. Please note this position has different shifts: Flexible scheduling available, including late shifts to support extended operating hours. Saturday work may be required based on volume or deadlines. Standard shifts typically fall between 9:00 AM – 6:00 PM local time, with late shifts ranging from 11:00 AM – 8:00 PM or 12:00 PM – 9:00 PM, depending on team needs. All work is performed remotely, supporting refinance transactions nationwide. About the Team As an Escrow Closer 1, you will assist with the escrow closing process, including compliance with lender instructions, title insurance requirements, and other written instructions. You will be the single point of contact for all parties from the time we receive the transaction through closing. You will prepare all closing documents necessary to ensure title insurance is issued at closing. High levels of accuracy, attention to detail, and the ability to prioritize, multi-task, and focus on deadlines will determine your success in this role. This position requires the Escrow Closer to exercise independent judgment and to possess the knowledge and experience necessary to efficiently handle situations which may arise during the closing process. What we value: Customer-first: you care deeply about our customers (Borrowers, Lenders and internal customers) and you understand that we exist, first and foremost, to serve a customer's needs. Solutions-orientation: you thrive in a fast-paced, ever-changing environment, and are able to shift gears comfortably. You can decide and act without having the total picture. Both a thinker and a “doer”: you’re a strategic thinker who can go deep on a business and understand its core drivers, and how various processes throughout the business interplay with each other. You’re biased towards action, and have a knack for making things work, even with limited resources. A creative problem solver: you have a proven track record of thinking “outside the box” to solve complicated problems. You have a global perspective, sound business judgment, and are truth-seeking in your solutioning and decisioning. You are also willing to roll up your sleeves and do whatever it takes to solve the problem. Highly collaborative: you’re a strong communicator with the ability to motivate, inspire, and influence cross-functional teams. You’re a natural planner and organizer, and can effectively manage bandwidth and resources inside and outside your organization to bring about the successful completion of key objectives and initiatives. Eager to drive impact: you believe results matter. You’re motivated to drive improvements in the business as reflected in operating metrics, our P&L, and reduced pain points for internal and external customers.

Requirements

A minimum of 1 years’ experience in the title and escrow industry
Excellent customer service skills are required, including the ability to interact professionally and knowledgeably with Borrowers, Loan officers, Processors, and Underwriters
Familiarity with Refinance transactions and requirements
Excellent verbal and written communication skills
Knowledge of the escrow process and mortgage lending regulations
Proven problem-solving, analytical, and organizational skills, with a deadline-driven approach.
Demonstrated ability to collaborate effectively in cross-functional teams

Nice To Haves

Minimum 1 year of experience in escrow closing
Experience with either Qualia or Resware is strongly preferred.
Experience with SoftPro or similar software
Multi-state residential closing experience

Responsibilities

Responsible for effectively managing the real estate closing transaction.
Understand the escrow process to determine what steps need to be taken to properly cure a title of properties pursuant to the conditions called for in the real estate contract and/or lender instructions.
Prepare all closing documents necessary to ensure title insurance is issued at closing.
Secure all documents (corrective and others) that may be required for the issuance of title insurance.
Single point of contact for borrowers, loan officers, processors and others.
Assist customers and clients with closing related questions.
Prior to disbursement, confirm all funds are collected, all appropriate documents are checked for accuracy, signatures are collected, and acknowledgements and legal descriptions are correct.
Collect all taxes due, HOA dues, and any delinquencies and/or principal and interest.
Verify against the closing disclosure or settlement that all disbursements have been paid correctly.
Prior to recording, verify all legal documents for correct acknowledgements, legal, and lien information.
Manage and develop client relationships to ensure future real estate closing transactions.