Escrow Assistant

Anywhere • Burley, ID

1d

About The Position

Provide assistant to internal and external customers including file set-up,
fees, buyer and seller on-line requests and other curative matters that pertain
to the long-term escrow file transactions. Responsible for the general reception
and answering telephones for customers that utilize TitleOne’s Long Term Escrow
services. The Long Term Escrow Specialist is a critical player that works with
other team members to build a support line that ensures customer service and
satisfactions for TitleOne.

Requirements

• A basic knowledge of accounting principles and functions
• Complete knowledge and understanding of real estate contract.
• Excellent telephone and email etiquette
• Excellent customer relations and interpersonal relation skills.
• Good verbal and written communication skills.
• Excellent organizational skills, detail and deadline oriented, problem solving skills and the ability to work well under pressure.
• Computer skills including Windows, Microsoft and paperless production software.
• Copier, e-mail and 10 key calculator skills.
• Working knowledge of closing statements/disclosures, lender requirements and commitment for title insurance.

Responsibilities

• Provides support to the Long Term Escrow Department by performing such duties as file review and set-up, file monitoring, coordinating with other departments, file monitoring, customer contact and back-up in the absence of fellow Long Term team members.
• Comply with TitleOne Corporation escrow trust accounting standards as outlined in the process and procedure manual.
• Reconcile Long Term Trust Account (s) daily
• Maintain large cash transaction records and report according to TitleOne’s Escrow Trust Accounting Policy.
• Prepare curative documents as needed for file set-up or close-out
• Develops and executes a system for clerical duties and file coordination that adhere to company’s policies and procedures and appeal to the Team and recommending best practices when necessary.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees