Escrow Analysis Specialist I (On-site)

Servicing•Greenville, SC

5d•Onsite

About The Position

Exceed the expectations of our residential mortgage borrowers & business partners through superior service, simple processes, and effective communications. We deliver on this mission by empowering our employees by encouraging and recognizing superior performance and innovative solutions, by promoting teamwork and divisional cooperation. Primary Function The Escrow Analysis Specialist I will be responsible for reviewing and completing escrow analysis in accordance with RESPA (Real Estate Settlement Procedures Act) for all escrow loans and non-escrow loans with negative escrow advances. Perform all duties in accordance with the company guidelines, applicable federal, state, and local regulations.

Requirements

High school diploma or equivalent, required.
Minimum of 1+ years residential mortgage loan servicing experience.
Knowledge of Microsoft Office (Excel, Word, and Outlook).
Detail oriented with excellent organizational, analytical, and problem-solving skills.
Must be able to multi-task in a fast-paced environment.
Possess excellent communication skills (written and verbal).
Proven ability to work well both independently and as a team member.
Ability to make sound decisions based upon department, company policies, procedures, knowledge, and experience.
All employees are required to have smart phones that meet Company security standards with the ability to install apps such as Okta Verify and Microsoft Authenticator. Employment will be contingent on this requirement.

Nice To Haves

Bachelor’s degree preferred.
OnBase imaging system experience a plus.
Knowledge of SQL a plus.
Flexible to changing priorities, project scopes, and deadlines.

Responsibilities

Perform daily escrow analysis via task work queue and monthly bulk processing for the portfolio.
Research illogical collection amounts, due dates, or large changes in payment to ensure loans are compliant with RESPA regulations.
Solve problems rapidly and cost-effectively with minimal disruption.
Ensure accounts are properly documented with accurate and comprehensive status updates.
Process requests received from the mortgage holder, clients, or other departments.
Maintain consistent attendance to ensure fulfillment of essential duties and responsibilities.
Performs related duties as assigned by supervisor.

Benefits

Medical, dental, and vision insurance
Health Savings Account with employer contribution
401(k) Retirement plan with employer match
Paid Maternity Leave/Parental Bonding Leave
Pet insurance
Adoption Assistance
Tuition reimbursement
Employee Loan Program
The Newrez Employee Emergency and Disaster Fund is a new program to support our team members
Newrez NOW: Our Corporate Social Responsibility program, Newrez NOW, empowers employees to become leaders in their communities through a robust program that includes volunteering, philanthropy, nonprofit grants, and more
1 Volunteer Time Off (VTO) day, company-paid volunteer day where all eligible employees may participate in a volunteer event with a nonprofit of their choice
Employee Matching Gifts Program: We will match monetary employee donations to eligible non-profit organizations, dollar-for-dollar, up to $1,000 per employee
Newrez Grants Program: Newrez hosts a giving portal where we provide employees an abundance of resources to search for an opportunity to donate their time or monetary contributions