ERSEA (Eligibility, Recruitment, Selection, Enrollment, Attendance) Coordinator Intern- Paid

WAYNE-METROPOLITAN COMMUNITY ACTION AGENCY•Detroit, MI

1d•Hybrid

About The Position

In our pursuit to eliminate poverty, Wayne Metro empowers people and communities to be strong, healthy, and thriving. We envision thriving communities where all people have hope and opportunities to realize their full potential. Wayne Metropolitan Community Action Agency consists of staff dedicated to serving others, which include professionalism, empathy, respect, excellent client service, maintaining confidentiality, punctuality with regular attendance. We provide assistance to low to moderate income families to help address their most critical needs. The agency has over 70 programs, including valuable educational, housing, and emergency services. Wayne Metro seeks a detail-oriented and motivated individual with a passion for data, family services, and community engagement. This internship provides hands-on experience in ERSEA (Eligibility, Recruitment, Selection, Enrollment, and Attendance), offering an excellent opportunity to develop skills in program operations, compliance, and data management. The ideal candidate will work collaboratively with the ERSEA team to support enrollment processes, maintain accurate data, and assist with recruitment and attendance initiatives while gaining exposure to federal Head Start requirements.

Requirements

Currently pursuing a degree in Social Work, Human Services, Public Administration, Early Childhood Education, or a related field
Interest in early childhood programs and family services
Strong attention to detail and ability to manage data accurately
Strong organizational, communication, and interpersonal skills
Ability to work both independently and collaboratively in a fast-paced environment
Basic computer skills (Microsoft Office)
High school diploma/general education degree (GED) OR a combination of education and experience that is similarly equivalent
Pass Criminal Background check & Drug Screening
Ability to work a hybrid schedule
Professionalism in appearance, tact, punctuality, and dependability
Ability to perform work in a manner that upholds Wayne Metro policies, procedures, and mission

Nice To Haves

Experience with databases like ChildPlus is a plus
Previous experience with community outreach, data entry, or program support is a plus

Responsibilities

Assist with reviewing applications for completeness and eligibility requirements
Support data entry and maintenance in ChildPlus
Help track enrollment, vacancies, and waitlist status to support full enrollment goals
Monitor and update attendance records, ensuring accuracy and follow-up documentation
Assist with generating reports related to enrollment, attendance, and recruitment
Conduct file reviews to ensure compliance with Office of Head Start (OHS) Performance Standards
Support planning and coordination of recruitment events (e.g., Preschool Round-Ups, community outreach events)
Assist with distributing recruitment materials and engaging with community partners
Collaborate with Family Advocates to support family engagement and follow-up
Help develop outreach strategies to maintain a strong enrollment pipeline
Provide support during events, including setup, coordination, and family assistance
Assist with tracking recruitment efforts and outcomes for reporting purposes