ERP Upgrade Manager

PRIMEdge Inc•Elk Grove Village, IL

About The Position

PRIMEdge Inc, a private, global, growing portfolio of companies offers an exciting opportunity with a fast-growing company. We seek a self-motivated, detail oriented, problem solver, with strong organizational skills to serve as ERP Upgrade Manager to drive our Upgrade to a new version. The ERP in question is called IFS. The IFS Upgrade Manager role is a vital position within the Company, as indicated by the fact the successful candidate will be working directly with the Company President. System Specialist will be responsible for leading a system Implementation / Upgrade for a global group of companies.

Requirements

Degree in IT, Computers, System Administration, or a related field, or equivalent experience
Experience with previous upgrades/implementations/re-implementations is required
Experience with IFS is helpful but not required
3-5 years’ experience as System Specialist or Administrator
Strong communication as well as organizational skill
Strong knowledge of systems and networking software, hardware, and networking protocols
Deadline and detail-oriented
Ability to manage your own time
Record-keeping and file proficiency
Since this position involves security, candidates must successfully pass a background check

Responsibilities

Lead the approaching upgrade to a new version of IFS, including configuration, quality assurance and user acceptance testing.
Collaborate with cross-functional teams to ensure the successful implementation of IFS and other systems.
Troubleshoot ERP errors by running diagnostics, documenting problems and resolutions, prioritizing problems, and assessing impact of issues.
Provide documentation for procedures and/or planning and implementing ongoing IFS upgrades.
Perform user setup, including system access and associated administrative functions.
Troubleshoot and resolve IFS software, hardware, user access or other problems.
Manage IFS consultants/support vendors to ensure systems run efficiently and smoothly.
Installation, configuration, testing, and maintaining of system regular system updates (one or two per year).
Evaluate optimal location for hosting ERP, including determination of capacity, storage planning, and database performance.
Prepare system support documentation for ERP, enabling others to perform necessary tasks by referencing the manual.
Lead continual user development.
Analyze user requirements, procedures, and problems to automate or improve existing systems.
Working with outside IT service, maintain stable and consistent connectivity across all network computers and monitor disaster recovery procedures.
Modify security files and applications as able and necessary to provide specialized access, allow new software to be installed or integrated, or correct errors.
The successful candidate will work directly with Company President on these critical projects.