ERP Manager

STEEL WAREHOUSE CO LLC•South Bend, IN

20h

About The Position

The ERP Manager is a seasoned IT leader responsible for the strategy, implementation, support, and continuous improvement of all ERP systems across Lerman Enterprises. This role leads a team of developers and functional analysts, providing direction, mentorship, and day-to-day management to ensure high-quality, business-aligned ERP solutions. The ideal candidate has a proactive, can-do approach to projects, strong communication skills, and drive to build a team of high achievers. Above all, this candidate needs to drive results and effectively manage multiple initiatives across multiple systems. This position serves as the primary bridge between IT and the business, partnering closely with operational and functional stakeholders to understand needs, prioritize initiatives, and position ERP systems as strategic enablers of business performance. Throughout projects, this position leads by example and plays a hands-on role when needed. The ERP Manager is equally comfortable guiding technical development work, facilitating process design, gaining alignment from business leaders, and orchestrating complex implementations involving internal and external resources.

Requirements

Bachelor’s degree in computer science, MIS, or a related field
8+ years of experience managing ERP systems, including hands-on involvement in implementations, upgrades, and ongoing support
5+ years of experience leading IT teams, including direct management of technical and/or functional resources
Demonstrated ability to manage internal and external resources in a unified ERP team structure
Experience working directly with business stakeholders to define requirements and deliver solutions that meet operational objectives
Strong understanding of ERP architecture, business processes, and integration patterns
Excellent communication, collaboration, and organizational skills
Experience in the manufacturing industry

Nice To Haves

Experience with Invex or similar metals-industry ERP systems
Experience with Plex
Familiarity with project management tools (Jira or similar)
Familiarity with modern integration tools, SQL, Azure DevOps, or cloud environments
Familiarity with major cloud providers (Azure, AWS, or similar)

Responsibilities

Own the ERP roadmap across all Lerman Enterprises entities, ensuring systems are aligned with current and future business needs
Lead the planning, execution, and oversight of ERP implementations, upgrades, and major enhancements
Evaluate and recommend ERP tools, modules, third-party integrations, and ISV solutions
Establish and maintain governance processes for change management, release management, and system stability
Partner with business leaders across operations, finance, sales, and other functional areas to gather requirements and translate them into effective ERP solutions
Serve as a trusted advisor to stakeholders, proactively identifying opportunities to leverage ERP capabilities to improve business outcomes
Communicate IT-related information clearly and effectively to both technical and non-technical audiences, including senior leadership
Represent the ERP team in steering committees, project reviews, and cross-functional planning sessions
Oversee end-to-end ERP implementation projects, from requirements definition through go-live and hyper care
Ensure the ERP team delivers robust, user-friendly solutions through sound design, testing, and deployment practices
Manage ERP environments, including build, configuration, integration points, and application landscape
Drive timely resolution of system issues by working collaboratively with developers and vendor support teams
Manage ISV relationships and ensure third-party solutions are properly installed, maintained, and upgraded
Directly manage a team of developers and functional analysts, providing clear direction, coaching, and performance feedback
Foster a collaborative team culture that values both technical excellence and business partnership
Assess team training needs and create opportunities for professional development and career growth
Participate in IT change management programs, performance evaluations, and staffing decisions
Provide technical leadership and architectural guidance to the development team, including review of solution designs and code
Identify hardware and software infrastructure needs in partnership with IT infrastructure teams
Advise on application integration strategy, data mapping, and extensibility considerations
Take the lead on significant IT change initiatives of varying scale and complexity