ERP Inventory Quality and Assurance Manager - Midlands

Harvest Hope Food Bank • Columbia, SC

13d • $55,000 - $65,000 • Onsite

About The Position

Join Harvest Hope Food Bank, South Carolina's largest hunger-relief organization, serving 20 counties and distributing 30 million pounds of food annually. We value innovation, collaboration, and diversity, offering a rewarding experience for those dedicated to ending hunger. Join our team and partner with nearly 400 agencies to make a meaningful impact on food insecurity across the state. This full-time position is based at our Midlands (Columbia) branch and follows a Monday through Friday schedule from 8:00 a.m. to 4:00 p.m., with occasional weekend hours as required by management or business needs. The ERP Inventory Quality and Assurance Manager is responsible for our NetSuite, Waerlinx and integrated enterprise resource planning systems. This is a hands-on technical and leadership position that requires a strong understanding of our business models, technical systems and how they interact within the finance, programs, and warehouse operations business teams. This role is responsible for partnering with various departments across the organization to enhance and improve our environment, perform ongoing maintenance, provide daily support, lead continual service improvements and integration projects as it relates to inventory.

Requirements

• Bachelor's degree in Operations, Logistics, or related field, or 5+ years equivalent experience managing ERP systems.
• Five years of inventory, distribution and/or warehouse management experience, preferably within the food
• 6+ years of ERP administration and technical support, with a strong preference for NetSuite functional administration experience including Suite Commerce Advanced, Sales, Financial, Inventory, Purchasing and Warehouse Management modules.
• Practical experience in the analysis, design, and implementation of technical projects, including experience with the completion of business and functional design documents.
• Supervisory experience
• High level of communication skills; professional and diplomatic ability to converse among multiple
• Demonstrated leadership skills and ability to develop, nurture, grow, and enable strengths within teams to promote success.
• Experience working closely with internal management groups and ability to provide support as well as monitoring for results.
• Analytical skills and ability to run technical reports and draw insight to lead decision
• Understanding of the impact of quality on the financial performance of the
• Excellent time management skills with a proven ability to meet
• Effective project management skills with the ability to manage multiple projects Ability to adapt focus according to changing priorities and competing levels of urgency.
• Valid driver's

Responsibilities

• Troubleshoot and resolve any ERP/WMS-related issues including, but not limited to, system performance, user permissions and error messages.
• Identify the root cause of inventory discrepancies and creates and implements corrective action plans that may include systems, people and/or processes.
• Configure, maintain and upgrade NetSuite/Waerlinx to meet the daily operational needs and support strategic projects.
• Provide ongoing ERP/WMS training for
• Analyze, document, and make recommendations to management for continuous
• Develop procedures to ensure data integrity across all systems integrated with the NetSuite environment and resolve discrepancies as it relates to inventory.
• Creating scheduled, automated, and ad-hoc reports for ERP users to provide accurate and clear views of data.
• Support operational excellence by contributing to the continuous improvement of the environment, processes, and procedures.
• Creates detailed reports for adjustments, inventory operations and stock
• Transforms data into meaningful and actionable information by developing new metrics and defined activities that will drive inventory improvement.
• Conducts data analysis, trend identification, troubleshooting and follow up on corrective
• Develop, test, implement, and maintain customizations of ERP systems to meet evolving business needs including workflows, reports, saved searches, dashboards, form layouts and commerce
• Work with end-users with varying levels of technical ability, and to translate their input into technical requirements that developers can use to enhance systems.
• Serves as HHFB's subject matter expert on inventory and ERP
• Oversees program and USDA purchasing
• Conducts quality assurance assessments at all warehouses to ensure quality standards are met as they pertain to inventory.
• Lead the team in continuously refining and improving processes to improve effectiveness and efficiency.
• Perform other duties and projects as needed or assigned.

Benefits

• Full support and career development resources to expand your skills, enhance your expertise and maximize your potential along your career journey.
• A diverse and inclusive community of belonging, where teammates empower each other.
• Generous Total Rewards Plan - comprising health, finance, and wealth work/life balance.
• 13 Paid Holidays
• Paid Annual Leave - the longer you work here, the more you earn.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager