ERP Cloud Product Owner

Highgate Hotels Corporate Office TX•Irving, TX

1d•Onsite

About The Position

Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. www.highgate.com Highgate IT is seeking a senior Product Owner to lead our business applications portfolio, powered by Oracle ERP Cloud and Oracle Cloud Infrastructure (OCI), with integrations managed via Oracle Integration Cloud (OIC). This role owns the vision, roadmap, and delivery for applications, partnering closely with Finance, Operations, and Data Services to ensure platforms are reliable, scalable, and deliver measurable business value. Additionally, this role will drive the adoption of AI capabilities and agents across Oracle Cloud to unlock touchless finance and smarter workflows. This position will be based in our Corporate Office located in Irving, TX.

Requirements

Degree in information systems, Computer Science, Finance, Business or ERP certifications + equivalent experience
8+ years in enterprise applications or product management; 4+ years with Oracle ERP Cloud and OIC/OCI.
Hands-on with ERP configurations, role/security design, FRS/OTBI/BI reporting, and integration patterns.
Experience running Agile ceremonies, writing user stories, and maintaining product backlogs.
Demonstrated success leading cross-functional initiatives with Finance/Operations; strong stakeholder management.
Background in audit/compliance (SOX), change management, testing, and release management.
Vendor/SOW management experience; ability to lead offshore/onshore teams and drive SLA performance.
Leading multi-country, multi-entity global rollouts of Oracle ERP Cloud, including phased deployment waves and regional cutovers.
Experience building or leveraging AI Agents in Oracle Cloud (e.g., configuring OCI GenAI Agents, designing OIC-backed tools, deploying Oracle Digital Assistant etc.) to improve ERP workflows.
Designing and rationalizing complex BU configurations—data access sets, security roles, hierarchies, approvals, and cross-entity reporting.
Chart of Accounts (COA) redesign/migrations and alignment to global reporting standards; experience with multi-ledger, multi-currency.
Orchestrating end-to-end UAT and release readiness across time zones with business sign-offs and regression suites.

Responsibilities

Own the product strategy and roadmap for Oracle ERP Cloud (Financials, Procurement, Projects), OCI, and OIC, prioritizing outcomes, usability, performance, and compliance.
Act as the single-threaded owner for application capabilities: define vision, write epics/user stories, maintain backlog, Conduct sprint planning, reviews, and retrospectives, and measure impact through KPIs.
Lead quarterly release planning and change management across SaaS and PaaS; ensure regression testing, business sign-offs, and production readiness.
Drive integration architecture and standards on OIC (APIs, adapters, patterns, monitoring); partner with vendors and internal teams to modernize file-based loads to event/API-driven flows.
Own production stability: triage incidents, managing SLAs, and lead root-cause analysis with offshore/onshore partners; implement observability, error handling, and proactive monitoring.
Champion data quality and control design for month-end processes; coordinate with Accounting and Data Services on close calendars, reconciliations, and audit readiness (SOX).
Partner with stakeholders (Finance, Operations, Hotels) to capture requirements, map end-to-end processes, and deliver iterative enhancements.
Manage vendor relationships and SOWs; track budgets and value realization for implementations, upgrades, and support engagements.
Establish governance: standards, documentation, security roles, access reviews, and lifecycle management across environments (Dev/Test/Prod).
Mentor business and partner resources; build a culture of continuous improvement and customer-centric delivery.
Lead experiments and rollout of AI Agents on Oracle Cloud (e.g., OCI Generative AI Agents, Oracle Digital Assistant, APEX AI Assistant) to automate finance and operations use cases.
Design and productize agent “tooling” by exposing OIC integrations and ERP services to agents; define guardrails, observability, and fallback paths for safe automation.
Measure agent impact (touchless invoices, automated reconciliations, exception triage) and drive continuous improvement while aligning with Highgate’s AI policy and risk controls.