ERP Application Analyst Lead - Instructional Support Facility

Cherry Creek Schools

About The Position

Responsible for managing resources to deliver the IT services which they oversee, and to anticipate and troubleshoot any issues. Provides leadership in helping the team understand performance targets and goals. Ensuring that workers are properly trained for their specific roles. Coordinating job rotation and cross-training. Manages scope and prioritization of work assignments, paying strong attention to detail and deadlines. Ensures team responds to and addresses reported problems pertaining to the service, performance, and reliability. Assisting in resolving emergencies, such as a quality or customer problem that might be escalated to the team supervisor for handling.

Requirements

Criminal background check and fingerprinting required
Bachelor’s degree.
Five (5) years of information technology experience.
Advanced knowledge of Microsoft Office.
Advanced understanding of reporting principles and practices.
Advanced verbal and written communication skills.
Advanced interpersonal relations skills.
Ability to work independently and collaboratively with others.
Ability to exercise good judgment, problem solving ability, and resourcefulness in the absence of formalized guidelines.
Ability to identify, analyze, and resolve business issues through solution-oriented projects.
Ability to coordinate diverse administrative tasks requiring advanced organizational skills.
Ability to work efficiently under conditions of multiple deadlines and changing priorities.

Nice To Haves

Advanced experience with Oracle Fusion functions and user support.
Ability to work with project management and IT Architect to identify best practices and alternative designs considerations.
Experience working in the public sector
Experience working directly with people from diverse racial, ethnic, and socioeconomic backgrounds
Racially conscious and culturally competent with the skill, will, capacity, and knowledge to commit to a culture of continuous improvement

Responsibilities

Supervise and mentor Senior ERP Application Analyst and ERP Data Analyst. Evaluates employee performance and provides development and training to staff.
Participate in production support, including all attributes of Senior ERP Application Analyst, from troubleshooting and identification through resolution.
Facilitate and monitor production operational processes performed by the IS team. Including running reports, scheduled processes, uploads, and issue resolution, monitor scheduled integrations and processes.
Develop and maintain scheduled, and ad hoc reports and queries in support of ongoing organizational needs.
Develop, maintain, and oversee security rules and roles. Including auto provisioning, deprovisioning, and AOR assignment.
Develop and maintain Oracle BPM and HCM workflows.
Monitor scheduled integrations and processes.
Responsible for instance management. Including scheduling and coordinating P2T and T2T clones and performing post cloning tasks.
Coordinate regression testing related to quarterly Oracle patching. Including communicating schedules, coordinating tasks, and reviewing new available enhancements.
Work with Senior Analysts to develop internally or work with third party vendors to deploy business solutions. Integrate complex systems in multi-platform and multi-vendor environments to include transactional data collection systems, data warehouse/decision support systems, and other critical district systems.
Develop and maintain documentation of processes and procedures.
Perform other duties as assigned or requested.