ER Admissions Supervisor 10:30 AM - 7 PM Monday to Friday
About The Position
ER supervisor is responsible for the supervision of the ER Patient Access Clerks and the registration workflow through ER Registration. The supervisor will assist with registration duties as needed, answer questions and be an ongoing resource located in the ER Registration area. Maintains a welcoming atmosphere for all patients by monitoring and ensuring staff are following the ER registration process. Monitors account creations and quality of data; complies with organization's registration requirements. Excels in customer service skills and provides leadership within the department. Assist Patient Access Supervisor and Director in problem solving and communicates changes within the department. Manages on-going department education and assist in orientation and training of new hires. Assist in managing productivity and departmental reports. Complies with other job-related responsibilities that may be assigned by the Patient Access Director.
Requirements
- Must have professional appearance, good communication skills, friendly personality, and a positive attitude
- Must follow oral and written instructions and be able to maintain a pleasant personality under pressure
- High School Diploma required
- Please indicate whether you have ever been convicted of a crime, including any misdemeanors and/or DUI/DWI. (Criminal conviction(s) will not automatically exclude you from consideration for employment).
Responsibilities
- Ensure that ER registration clerks are following the ER Collections Policy
- Complete daily Meditech worklist as assigned by supervisor
- Ensure that ALL Medicare Inpatients have a completed Medicare Message Letter on the charts when the ED visit is converted to inpatient
- Responsible for scheduling ER registration staff to ensure each shift is covered
- On call is required
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
