ER Admissions Clerk FT - Pt. Access (29233)
About The Position
Nacogdoches Memorial Hospital- Celebrating 90 years + of caring for our community and surrounding communities. Our outstanding team combines compassion and kindness with the latest technology and advanced treatments to deliver care. Services Include: Cardiac Services, FastTrack, ICU, Emergency Room, Incontinence Therapy, Medical Imaging, Nutrition Services, Physical rehabilitation, Stroke Action Plan, Surgery, Women and Childrens including Level 1 NICU. At Nacogdoches Memorial Hospital, we recognize and reward you for your contributions; we have a highly qualified, smart, and ambitious team making a difference in our patients lives. Our culture of ownership and transparency empowers our team to achieve their goals. We have new transformative owners, for all those on board, its going to be a challenging and a rewarding journey and we are just getting started. www.nacmem.org Position Purpose: The Admissions clerks greet patients, inquire about medical aliments, confirm prescheduled procedures, gathers/interviews incoming patients prior to admission, collects insurance, emergency information, and other data required to bring the patient into the hospital system.
Requirements
- Must be able to read, write, and communicate effectively in English required.
- High school diploma or equivalent
Nice To Haves
- Prior experience handling cash
Responsibilities
- Admit patients promptly (within 5–8 minutes for inpatients/day surgery, 5 minutes for ER)
- Verify insurance and obtain pre-certification within 24 hours of admission
- Collect required signatures for treatment, insurance, and other forms with proper ID
- Assign patient rooms and explain hospital pre-payment policies
- Assist patients in understanding insurance benefits; refer uninsured patients to Credit Counselors
- Confirm and update patient personal and insurance information, including emergency contacts
- Collect payments, deductibles, and coinsurance at the time of service
- Input patient data accurately and promptly into the Hospital Information System (HIS)
- Prepare and apply patient identification wristbands
- Arrange patient escorts to rooms when applicable
- Handle difficult situations with care and professionalism
- Provide courteous, accurate, and timely support to internal departments regarding billing and account information
- Respond promptly to requests from managers, insurance companies, Medicare, and financial agencies
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
