Equity and Inclusion Program Manager I (Immigrant Affairs) (Austin Equity and Inclusion)

City of Austin•Provo, UT

3d•$85,120 - $109,400•Onsite

About The Position

JOIN THE CITY OF AUSTIN TEAM At the City of Austin, we are more than just an employer—we are a vibrant community dedicated to shaping one of the nation's most dynamic and innovative cities. As we strive to fulfill our commitment as public servants, it is important that we ground our efforts in a set of guiding principles – Empathy, Ethics, Excellence, Engagement, and Equity – anchors in delivering services that significantly impact the lives of Austinites. Joining the City of Austin means embarking on a purposeful career, contributing to the community, and being part of a forward-thinking organization that values every employee. What Makes the City of Austin Special? Make a Difference: Join a team driving meaningful change in one of the fastest-growing cities in the nation. Value and Innovation : Work in an environment where employees are valued and innovation thrives. Competitive Benefits: Enjoy a comprehensive compensation package that includes generous leave, work-life balance programs, and extensive benefits. Retirement Security: Plan for the future with the City of Austin Employees' Retirement System. Sustainable Transportation Options: Commute easily with access to public transit and bike-friendly infrastructure. Focus on Wellness: Stay healthy through wellness programs, on-site fitness centers, and mental health support. Career Growth: Advance your skills and expertise with professional development and leadership opportunities. Modern Workspaces: Work in innovative and sustainable environments that foster collaboration and inspiration. By joining us, you become part of a community that values its people and is committed to making Austin the most thriving and resilient city in the country. The Equity and Inclusion Program Manager I (Immigrant Affairs) housed withing Austin Equity and Inclusion – Human Rights Division, leads the City of Austin’s efforts to advance the rights, safety, and inclusion of immigrant and refugee communities. This position responds to current and emerging immigrant challenges through policy analysis, community engagement, interdepartmental coordination, and public education initiatives such as Know Your Rights campaigns and information sessions. The role serves as a subject matter expert on immigrant issues, advising City leadership and departments while building trusted partnerships with immigrant-serving organizations. The Program Manager ensures City policies, programs, and services are equitable, accessible, and responsive—particularly in times of heightened enforcement, legislative change, or community fear.

Requirements

Graduation with bachelor's degree from an accredited college or university with major course work in a field related to the job, plus five (5) years of experience in a field related to the job, including two (2) years of experience which were in a lead, supervisory, project, or program management capacity.
Experience may substitute for one (1) year of the required education up to a maximum of four (4) years.
Graduation with a Master’s degree from an accredited college or university in a related field may substitute for non-lead/supervisory experience up to a maximum of two (2) years.

Nice To Haves

Demonstrated experience working directly with immigrant and refugee communities, particularly in advocacy, public education, or service delivery.
Knowledge of immigration systems, enforcement impacts, language access requirements, and immigrant rights issues.
Experience leading Know Your Rights campaigns, community information sessions, or similar public education initiatives.
Ability to build trust and sustain relationships with community-based organizations, legal advocates, and diverse stakeholders.
Experience analyzing policies and programs through a human rights, equity, and immigrant-impact lens.
Experience working in a municipal, governmental, or nonprofit setting addressing equity or human rights issues.
Strong facilitation skills, including the ability to navigate difficult conversations during politically and emotionally charged moments.
Multilingual skills or experience working in multilingual environments (preferred but not required).

Responsibilities

Evaluates and monitors the quality, responsiveness, efficiency, effectiveness, or impact of department programs and initiatives, service delivery methods, policies, and procedures on continuous equity and inclusion efforts.
Evaluates new and existing internal and external departmental organizational and operational policies, procedures, programs, services, and initiatives that support equity; identifies opportunities to maximize efforts; and leads policy process review as it relates to equity language and impact.
Manages teams and projects in the implementation of diversity, equity, and inclusion strategy.
Leads Equity Action Plan for department and is responsible for developing steps using stakeholder feedback regarding the priority of projects which impact equity.
Coordinates and works in collaboration with the Equity Office, employee groups, department divisions, and other stakeholders involved in and affected by programs to advance equity through employee and community engagement and program development, training, and best practices.
Develops performance indicators and progress benchmarks to ensure accountability towards equitable delivery of City services, programs, initiatives, and internal practices.
Identifies disparities in department programs and services and works to remove underlying drivers of inequitable program or policy outcomes.
Drives leadership awareness for diversity, equity, and inclusion programs and initiatives.
Acts as an advisor to executive management and recommends process improvement strategies regarding resource allocation, talent management, and organizational alignment.
Gathers, analyzes, and reports data to identify issues, trends, demographics, or other relevant information and statistics to drive equity and inclusion project methodology.
Manages research data and leads stakeholder quantitative and qualitative data analysis of equity initiatives.
Researches and stays abreast of equity, diversity, and inclusion best practices and legislation.
Manages communication strategies for department equity actions.