About The Position

The Equipment Room Attendant(s) provide customer service to Brock University students, staff, faculty, and members of Walker Sports Complex during the regular facilities hours of operation (6:30 a.m.-11 p.m. Monday to Friday, 8 a.m.-8 p.m. Saturday, 8 a.m.-9 p.m. Sunday). The staff help maintain a safe, secure environment within Walker Sports Complex while promoting a positive and professional atmosphere for all users and guests at Brock University. The Equipment Room Attendant helps set up and maintain all equipment used by academic classes, varsity practices/games, bookings, intramurals, conferences, and special events. Staff also conduct numerous duties such as membership pass validation, general maintenance, inventory, laundry services, equipment and varsity uniform preparation, providing supervision of the Walker Sports Complex Facilities, and other duties as assigned by Brock Facility Supervisors.

Requirements

  • MUST be a current Brock University full-time undergraduate student (enrolled in at least three full courses) or graduate program.
  • Hold current certifications in First Aid and CPR.
  • Strong customer service experience & background - preferably in a recreational setting.
  • Experience using database registration systems and cash handling
  • Exceptional knowledge of the Walker Sports Complex facilities and programs.
  • The ability to work effectively in a group/team setting and take responsibility for individual tasks.
  • The ability to manage and juggle multiple tasks in a fast-paced dynamic environment.
  • The ability to lift heavy objects (I.e., up to approximately 50 lbs.).
  • Commit to a minimum of eight hours per week including early mornings, evenings, weekends, and holidays.
  • Arrive for scheduled shifts on time.
  • A proper uniform and a nametag must be worn while on duty.
  • Mandatory attendance and participation at all training and in-service sessions on a monthly basis.
  • Copies of current First aid and CPR certifications must be provided prior to working.
  • It is the responsibility of every employee of the University to be aware of their obligations and work in compliance with the provisions set out by the Occupational Health and Safety Act.
  • All employees must complete either the Brock University Health and Safety online training module or the Ministry of Labour training.
  • FIPPA –All Brock employees are required to comply with Ontario’s Freedom of Information and Protection of Privacy Act (FIPPA).
  • Health and Safety –All Brock employees are required to complete online training to comply with related safety legislation.
  • Workplace Violence Training –All Brock employees are required to complete online training to comply with Workplace Violence related legislation.
  • AODA –All Brock employees are required to complete the Accessibility for Ontarians with Disability Act’s online training to comply with related legislation.
  • GHS –Equipment Room staff are required to complete the Globally Harmonized Systems training online training module (formerly WHMIS).

Responsibilities

  • Provide customer service to Brock University students, staff, faculty, and members of Walker Sports Complex
  • Maintain a safe, secure environment within Walker Sports Complex
  • Promote a positive and professional atmosphere for all users and guests at Brock University
  • Set up and maintain all equipment used by academic classes, varsity practices/games, bookings, intramurals, conferences, and special events
  • Membership pass validation
  • General maintenance
  • Inventory
  • Laundry services
  • Equipment and varsity uniform preparation
  • Providing supervision of the Walker Sports Complex Facilities
  • Other duties as assigned by Brock Facility Supervisors
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