Equipment Manager - Alberta

Alcon

4d

About The Position

At Alcon, we are driven by the meaningful work we do to help people see brilliantly. We innovate boldly, champion progress, and act with speed as the global leader in eye care. Here, you’ll be recognized for your commitment and contributions and see your career like never before. Together, we go above and beyond to make an impact in the lives of our patients and customers. We foster an inclusive culture and are looking for diverse, talented people to join Alcon. As an Equipment Manager - Alberta within the Surgical team, you will be a lifelong learner and subject matter expert who works collaboratively with Account Managers to educate and train end users on technology/technique, optimize surgical parameters, trial new consumable technologies and execute surgical equipment evaluations and validations to close sales opportunities. In this role, a typical day will include: Delivering value by coaching end users on product enhancements, surgical parameter optimization, intraoperative technique, and procedure changes, ensuring ongoing proficiency with evolving procedures and technology. Demonstrating clinical expertise and reliability through a regular presence in the operating room with Alcon surgical equipment users. Execute product trials in the operating room or wet lab settings to showcase features, benefits, and functionality to Alcon equipment users. Maintain technical excellence in Cataract and Vitreoretinal Surgery, and ophthalmic surgical visualization through continuous learning. Provide primary support for troubleshooting during surgeries, ensuring smooth intra-operative experiences for end users. Generate leads, draft sales proposals, and lead the equipment sales process with a focus on meeting end users' needs. Document site visits accurately and promptly, capturing essential details to enhance customer support and outcomes. Support Alcon Employee Instrumentation training programs, contributing to the skill development of employees for improved overall performance. Serve as a clinical and technical expert to drive adoption of Alcon technology while Complete all administrative responsibilities accurately and on time, including CRM updates, forecasting, and expense management.

Requirements

• Bachelor’s degree or equivalent experience; preferred B.Sc., B. Comm.
• The ability to fluently read, write, understand, and communicate in English.
• 5 years of experience in medical or surgical sales.
• Ability to organize and prioritize projects while allowing for flexibility.
• A thirst for action and introducing new technologies that improve patient outcomes.
• Demonstrated passion for learning, driven by curiosity.
• Expertise coupled with humility.
• Intrinsic motivation to help others.
• Demonstrated work ethic and leadership within a team.

Nice To Haves

• 5+ years of sales success in teaching the use of medical devices in an OR environment, Ophthalmology equipment preferred.
• Strong knowledge in the area of Ophthalmic Surgery (anterior and posterior segment).
• Designation as Optometrist, Optician or Ophthalmic technician or 5+ years of Equipment Sales in Ophthalmology.
• Strong technical aptitude and the drive to understand complex subjects deeply to communicate them simply.
• A desire to shape the future of eye care by becoming a key player in training surgeons and end users on the optimal use of Alcon products.

Responsibilities

• Delivering value by coaching end users on product enhancements, surgical parameter optimization, intraoperative technique, and procedure changes, ensuring ongoing proficiency with evolving procedures and technology.
• Demonstrating clinical expertise and reliability through a regular presence in the operating room with Alcon surgical equipment users.
• Execute product trials in the operating room or wet lab settings to showcase features, benefits, and functionality to Alcon equipment users.
• Maintain technical excellence in Cataract and Vitreoretinal Surgery, and ophthalmic surgical visualization through continuous learning.
• Provide primary support for troubleshooting during surgeries, ensuring smooth intra-operative experiences for end users.
• Generate leads, draft sales proposals, and lead the equipment sales process with a focus on meeting end users' needs.
• Document site visits accurately and promptly, capturing essential details to enhance customer support and outcomes.
• Support Alcon Employee Instrumentation training programs, contributing to the skill development of employees for improved overall performance.
• Serve as a clinical and technical expert to drive adoption of Alcon technology while Complete all administrative responsibilities accurately and on time, including CRM updates, forecasting, and expense management.

Benefits

• Engage in meaningful work that directly impacts patient outcomes and surgical success.
• Grow your career within a collaborative, innovative, and performance‑driven organization.
• Benefit from a comprehensive total rewards package including health, life, retirement, and paid time off.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 1-10 employees