Equipment Control Specialist

Heniff Transportation Systems•New Orleans, LA

About The Position

It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Position Summary Under the direction of the ISO Depot Manager, the ISO Container Equipment Control Specialist is responsible for monitoring, tracking, and managing ISO container assets to ensure availability, compliance, cost control, and operational efficiency. This role supports operational continuity by coordinating equipment movements, monitoring utilization, ensuring regulatory compliance, and resolving equipment discrepancies across terminals, depots, and customer locations. This role maintains accurate equipment records, and works closely with operations, depots, carriers, and customers to minimize losses, detention, and idle time.

Requirements

High school diploma or GED required; logistics degree preferred.
1–3 years of experience in container control, logistics, shipping, or ISO depot operations.
Proficiency with TMS, EDI, Microsoft Office (Excel) or container tracking systems
Strong attention to detail and data accuracy
Ability to analyze data and identify operational trends
Effective communication and coordination skills
Problem-solving mindset with the ability to work under time-sensitive conditions.
Ability to work in a fast-paced, time-sensitive environment
Strong understanding of ISO container types and equipment flows
Ability to read, write, and speak English proficiently

Nice To Haves

Experience with depot operations or intermodal logistics
Knowledge of detention, demurrage, and equipment utilization metrics

Responsibilities

Equipment Control & Tracking Monitor daily inventory of ISO containers across depots, terminals, and customer locations
Track container movements (in-gate, out-gate, empty, loaded, repair, and repositioning)
Ensure accurate container status updates in the equipment control system
Investigate and resolve equipment discrepancies, shortages, and overages
Operations Coordination Coordinate container releases and returns with operations, dispatch, and depots
Support planning of container repositioning to meet customer and operational demands
Communicate equipment availability and constraints to internal teams
Assist with urgent or exception-based container movements
Cost Control & Compliance Monitor detention, demurrage, storage exposure and escalate risks
Support recovery of missing or overdue containers
Ensure ISO container compliance with safety, inspection, and regulatory requirements
Track and report repair, cleaning, and maintenance status
Documentation & Reporting Maintain accurate equipment records, gate tickets, and interchange reports
Prepare daily and weekly equipment status reports
Support audits related to container inventory and utilization o Update customer and carrier records as required
Customer & Vendor Communication Respond to equipment-related inquiries from customers and internal stakeholders
Coordinate with depots, repair vendors, and transport providers
Resolve container disputes professionally and promptly