EQ RENTAL SALES COORDINATOR - SITECH

Gregory Poole Equipment Company•Raleigh, NC

About The Position

EQ RENTAL SALES COORDINATOR PRIMARY FUNCTION: To manage new, used and rental inventory. Assist sales team with packaging and assembling inventory for sales. Handle branch customer contacts, both incoming calls and walk in customers. Serve as Inside sales representative, handling walk in customers and making calls to help generate leads. ESSENTIAL DUTIES: Manage new, used, and rental inventory. Set up new and rental inventory Prepare billing packets for machine sales Arrange and set up rental contracts Oversee maintenance of rental inventory and turns Responsible for handling all incoming enquires. Qualify the lead and direct to the proper individual to handle Responsible for laser and supply sales quotes Responsible for ensuring all customer needs for associated business (i.e. parts, service and rental) are supported and managed to the customers satisfaction either directly or if possible, via Lead Management system. Responsible for maintaining clean customer database and customer fleet information. Proactively communicates company offers relative to assigned database via telephone, email and other means. Accountable for CRM (customer relationship management) with retail customers as per defined database and to update and qualify accounts employing a disciplined phone call campaign. Maintain an accurate account database and machine population. At all times, use correct procedures for the control of sales calls and account management. Achieve cold call goals to specific industry groups for campaigns Ensure that not less than (30) calls are completed and recorded per day. Evaluate leads effectively and efficiently and determine whether to respond or pass the lead to other sales resources. Timely completion of all necessary company documentation and any other general reports as a result of signing an order with a customer as required by the company. Proactively communicate company offers relative to assigned data base via telephone, email and other Maintain branch appearance and displays. MINIMUM REQUIREMENTS: This job description is not intended to be all-inclusive. Your supervisor may request and assign you similar duties. Any major modification of this job role requires Human Resources approval. Gregory Poole Equipment Company is an Equal Opportunity/Affirmative Action employer and will consider all qualified applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status. Gregory Poole Equipment Company is an Equal Opportunity/Affirmative Action employer and will consider all qualified applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

Requirements

Bachelor’s degree in business or marketing, or equivalent work experience required.
Minimum of 1 year industry related experience required.
Minimum of 1 year retail sales or other sales experience required.
Ability to sit for long periods of time
Numerical competency to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages etc.
Computer skills including knowledge and proficiency in word processing and spreadsheet software, and confidence to develop skills in the CRM system and other proprietary software.
High level verbal and written skills, having the ability to write routine reports and effective correspondence, as well as to communicate effectively with customers and fellow employees
Must have a valid driver’s license with acceptable record

Responsibilities

Manage new, used, and rental inventory.
Set up new and rental inventory
Prepare billing packets for machine sales
Arrange and set up rental contracts
Oversee maintenance of rental inventory and turns
Responsible for handling all incoming enquires.
Qualify the lead and direct to the proper individual to handle
Responsible for laser and supply sales quotes
Responsible for ensuring all customer needs for associated business (i.e. parts, service and rental) are supported and managed to the customers satisfaction either directly or if possible, via Lead Management system.
Responsible for maintaining clean customer database and customer fleet information.
Proactively communicates company offers relative to assigned database via telephone, email and other means.
Accountable for CRM (customer relationship management) with retail customers as per defined database and to update and qualify accounts employing a disciplined phone call campaign.
Maintain an accurate account database and machine population.
At all times, use correct procedures for the control of sales calls and account management.
Achieve cold call goals to specific industry groups for campaigns
Ensure that not less than (30) calls are completed and recorded per day.
Evaluate leads effectively and efficiently and determine whether to respond or pass the lead to other sales resources.
Timely completion of all necessary company documentation and any other general reports as a result of signing an order with a customer as required by the company.
Proactively communicate company offers relative to assigned data base via telephone, email and other Maintain branch appearance and displays.