Epicor Business Systems Specialist

Chromalloy • Carson City, NV

5d • Onsite

About The Position

We are seeking a proactive On-Site Epicor ERP Business Analyst to support and optimize our current Epicor implementation at our Carson City facility. This role is ideal for a technically skilled, hands-on professional eager to ensure the stability, effectiveness, and continuous improvement of our Epicor ERP system. The analyst will provide direct, on-site support to users, troubleshoot issues, drive process improvements, and partner with business units to ensure the ERP system effectively meets operational needs.

Requirements

• Must be authorized to work in the United States.
• Bachelor’s degree in Computer Science, Engineering, Information Technology, or equivalent.
• 4+ years of hands-on Epicor ERP experience, including on-site system support, configuration, and troubleshooting.
• Strong analytical, organizational, and problem-solving abilities, with demonstrated experience in on-site ERP support roles.
• Excellent communication skills and customer service orientation, with the ability to support and train end users at all levels.
• Ability to work independently on-site, prioritize multiple requests, and collaborate effectively with local and remote teams.

Nice To Haves

• Experience building productive on-site relationships with IT, business units, and stakeholders.
• Proven ability to challenge and improve existing processes for ongoing optimization of the Epicor system.
• High energy, hands-on approach, and a sense of urgency in delivering reliable on-site support and results.
• Strong personal accountability, attention to detail, and commitment to system and data accuracy.
• Critical thinker, agile learner, and motivated to stay current with ERP technology trends and best practices.
• Inspirational and supportive, able to foster a culture of continuous improvement and teamwork on-site.

Responsibilities

• Serve as the primary on-site support resource for Epicor ERP, addressing user issues, system errors, and process questions promptly and effectively.
• Analyze and resolve day-to-day operational challenges related to the existing Epicor implementation, ensuring system reliability and efficiency.
• Gather feedback and requirements from on-site business units, translating needs into system updates, enhancements, or process adjustments.
• Design, configure, and test Epicor ERP modules and customizations to optimize workflows and support site-specific requirements.
• Develop and maintain user training materials and documentation tailored to the current on-site system and processes.
• Deliver hands-on end-user training and reinforce best practices for ERP usage to maximize adoption and compliance.
• Coordinate with Epicor vendor support and IT colleagues to resolve complex technical issues and implement updates or patches as needed.
• Lead or assist with on-site ERP-related projects, collaborating with cross-functional teams to enhance system performance and business outcomes.
• Monitor system usage and data integrity, proactively identifying and correcting discrepancies to uphold data accuracy and compliance standards.

Benefits

• Comprehensive and flexible benefit options starting on day one, including medical, dental, vision, EAP, wellness incentives, and 401(k) with employer matching.
• Development & progression opportunities for every employee – regular performance conversations, training and development curriculum, and engineering fellowship programs.
• Paid time off, including vacation, sick time, paid holidays, and parental leave—all eligible on your first day of employment!
• Competitive pay, including eligibility for quarterly and annual bonuses, depending on role and site.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level