Epic Willow Inpatient Analyst

TEKsystems • Dallas, TX

2d • $80 - $90 • Remote

About The Position

We are seeking a knowledgeable and detail‑oriented Epic Willow Inpatient Analyst to support and enhance inpatient pharmacy workflows within Epic. This role requires Epic Willow Inpatient certification, hands-on experience with Epic implementation and optimization, and active participation in build, testing, and go‑live support. The analyst will collaborate closely with pharmacy, clinical, and IT teams to ensure safe, efficient, and compliant medication management workflows.

Requirements

• Epic Willow Inpatient Certification (active and current).
• 3+ years of Epic Willow Inpatient analyst experience, including at least one full Epic implementation.
• Hands-on experience with:
• Inpatient pharmacy build and workflow configuration
• Medication ordering and verification processes
• Testing and validation activities (UAT, integrated testing)
• Strong understanding of inpatient pharmacy operations and medication safety.
• Excellent analytical, problem‑solving, and troubleshooting skills.
• Strong communication skills with the ability to collaborate effectively with clinical and technical stakeholders.
• Experience working in hospital or health system environments.

Nice To Haves

• Experience with additional Epic modules such as Willow Ambulatory, Orders, ClinDoc, or MAR.
• Experience supporting Epic upgrades or major version implementations.
• Knowledge of pharmacy regulatory standards and compliance practices.
• Prior experience with go‑live support and stabilization.
• Additional Epic certifications.

Responsibilities

• Serve as the subject matter expert for Epic Willow Inpatient, supporting medication ordering, verification, dispensing, and administration workflows.
• Design, build, configure, and maintain Epic Willow Inpatient functionality, including:
• Medication records and formularies
• Order Sets and medication orders
• Clinical decision support (alerts, warnings, hard stops)
• Integration with MAR, Orders, and other Epic modules
• Participate in Epic implementations, upgrades, and optimization initiatives, including workflow design sessions and build validation.
• Collaborate with inpatient pharmacy leadership, clinicians, nursing, and IT partners to gather requirements and translate them into Epic solutions.
• Develop and execute unit testing, integrated testing, and user acceptance testing (UAT); document results and resolve defects.
• Troubleshoot and resolve build and workflow issues related to inpatient pharmacy operations.
• Support go‑live and post‑go‑live stabilization, including on‑call or at‑the‑elbow support as needed.
• Maintain accurate documentation for build, workflows, and change management.
• Ensure pharmacy workflows comply with organizational policies, patient safety standards, and regulatory requirements.
• Work closely with related Epic teams (e.g., Orders, ClinDoc, Willow Ambulatory, Interfaces, Reporting).

Benefits

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

What This Job Offers

• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees