Epic Senior Application Analyst II

CGH Medical Center

1d

About The Position

POSITION PURPOSE: Provide primary support for the Epic Cupid application. Coordinate all issues that arise during the project and beyond for their application areas and maintain current knowledge of the organization’s policies, procedures, and business operations.

Requirements

• Bachelor’s degree preferred with 3+ years of analyst experience and current Epic Cupid application certification; or associate degree with 5+ years analyst experience and current Epic Cupid application certification; or 8+ years CGH analyst experience with current certification in Epic Cupid application.
• (During project start-up, training grace period will apply to Epic certification for current employees.)

Responsibilities

• Lead support for the application's end‐users
• Identify issues that arise in your application area as well as issues that impact other application teams and work to resolve them
• Lead workflow design, build and testing of the system, and analyzing other technical issues associated with Epic software
• Identify and implement requested changes to the system
• Serve as a liaison between end users' workflow needs and Epic implementation staff
• Serve as lead communicator with Epic representatives, including weekly project team meetings
• Work with Epic representatives, your organization's business community, and end users to ensure the system meets the organization's business needs in regards to the project deliverables and timeline
• Maintain thorough understanding of operational needs to set the direction for the organization's workflows by attending site visits and other integrated sessions
• Participate in and/or facilitate training and work with end users
• Troubleshoot problems and questions
• Review and assist leadership in prioritizing the status of projects and issues on an ongoing basis
• Hold weekly communications with team members to discuss the status of deliverables, shared issues, end‐user concerns, budget, and upcoming milestones
• Other duties as assigned.

Benefits

• Health and Dental Insurance
• IMRF (Illinois Municipal Retirement Fund) Retirement Fund (457 and 401A Plan)
• Medical and Dependent Care Flexible Spending
• Life Insurance
• Short and Long Term Disability
• Optional Insurances
• Paid Time Off
• Tuition Reimbursement and Loan Forgiveness
• Gift Shop Discount
• CGH Day Care Discount
• CGH Dietary Discount
• Employee Assistance Program
• CGH Pharmacy Discount
• CGH Vision Center Discount

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level