Epic Senior Analyst - Professional Billing.

University of Miami•Miami, FL

About The Position

The UHealth-University of Miami Health System IT Department has an opportunity for a full-time Epic Senior Analyst - Professional Billing. The Epic Senior Analyst Professional Billing assists Associate Epic Analysts on the team and collaborates with key stakeholders, end-users, and application team members to optimize the application’s configuration, function, and access. The incumbent facilitates day-to-day application support and resolving application issues and provides day-to-day application support and resolving application issues.

Requirements

Bachelor’s degree in relevant field
Certification in relevant specialty or field
Minimum 5 years of relevant experience
Ability to work evenings, nights, and weekends as necessary.
Proficiency in computer software (i.e. Microsoft Office).
Ability to recognize, analyze, and solve a variety of problems.
Ability to communicate effectively in both oral and written form.
Ability to lead, motivate, develop and train others.
Ability to logically examine, and interpret information from different sources to determine a problem's cause and developing a course of action to resolve the problem and to prevent its recurrence
Ability and willingness to take ownership of work activities and ensure that they are completed in an accurate, efficient, and timely manner
Ability and willingness to see things in an open-minded way and examine an idea or concept from as many angles as possible
Any appropriate combination of relevant education, experience and/or certifications may be considered.

Responsibilities

Collaborates with key stakeholders, end-users, and application team members to optimize the application’s configuration, function, and access.
Serves as a primary support contact for application end‐users.
Initiates the design, development, implementation, and maintenance of the application.
Initiates all phases of testing and the documentation of workflow design.
Performs the analysis of information technology in clinical work processes and validates the impacts to the workflow.
Initiates the identification of issues and guides the work to resolve them.
Supports junior staff members in the evaluation and resolution of service tickets, identification and implementation of application changes, retrieval of requested data, and execution of day-to-day operations.
Collaborates with trainers on application changes and new features to develop documentation and training strategies.
Works with stakeholders, the business community, and end users to ensure the application meets UHealth's business/clinical needs.
Participates in on-call rotations and support and attend and participates in, applicable committees.
Maintains regular communication with team members, including participating in weekly project team meetings.
Reviews the status of projects and issues on an ongoing basis with leadership.
Remains knowledgeable about UHealth’s policies, procedures, and business operations.
Adheres to University and unit-level policies and procedures and safeguards University assets.
Understanding of revenue cycle management or experience with billing operations