Epic Resolute Hospital Billing Analyst II
About The Position
The HB Analyst II is responsible for configuring, supporting, and maintaining the hospital's EMR and billing applications to ensure accurate and efficient claims processing, payment posting, and revenue cycle operations. Key responsibilities include designing, building, testing, and implementing solutions within the Epic Resolute Hospital Billing application and it's functionality such as Single Billing Office (SBO), Claims and Remittance, Charge Router, Patient Statements, and related modules. The HB Analyst II collaborates with operational teams, end users, and project staff to align system functionality with business requirements and support system upgrades, enhancements, and new implementations. This position requires strong analytical and problem-solving skills, attention to detail, and the ability to manage multiple priorities. Participation in an on-call rotation and occasional evening or weekend support may be required.
Requirements
- 3+ years of relevant experience or equivalent combination of education and experience, including IT system implementation and/or support; participation in at least one full system implementation lifecycle.
- BA/BS required, preferably in Information Technology, Computer Science, Healthcare Administration, or a related field.
- Epic Resolute Hospital Billing
- Must have experience with charge router, workqueue configuration, collection agency workflows, statement processing, benefit engine, and estimates.
- Strong interpersonal relationship skills
- Demonstrated ability in adherence to process standards around documentation and workflow design.
- Project management skills including, but not limited to the ability to lead meetings, prioritize, resolve conflicts, maintain issues list, and manage project plans.
- Driven to expand on current healthcare IT knowledge and expertise.
- Self-motivated, detail-oriented and pragmatic; a great team player who is analytical and solution-focused.
- Excellent oral and written communication skills; ability to forge and maintain strong professional relationships.
- Proficiency with Microsoft Office including, but not limited to Word, Project, Excel, Visio and PowerPoint.
Nice To Haves
- 4+ years of experience in IT system implementation and application support, with demonstrated participation in multiple full system implementation lifecycles and a strong understanding of healthcare revenue cycle workflows.
- Master's degree in Information Technology, Computer Science, Healthcare Administration, or a related field preferred.
- Epic Resolute Hospital Billing/SBO
- Epic Resolute Professional Billing
- Epic Claims/Remittance
- Participation in at least one full implementation lifecycle.
- Good SharePoint usage.
Responsibilities
- Configuring, supporting, and maintaining the hospital's EMR and billing applications
- Designing, building, testing, and implementing solutions within the Epic Resolute Hospital Billing application
- Collaborating with operational teams, end users, and project staff to align system functionality with business requirements
- Supporting system upgrades, enhancements, and new implementations
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Industry
Hospitals
Number of Employees
5,001-10,000 employees
