Epic Referrals Analyst III
About The Position
Epic Referrals Analyst III Position Highlights: Full-Time; 40 Hours (Overtime as required) Hours: Monday-Friday; 8:00-5:00pm; Some travel to local medical offices for Technical Support Benefits: Comprehensive medical, dental, and vision benefits that include healthcare navigation assistance and medical coverage at 100% (after deductible) when utilizing a Duly provider. Employer provided life and disability insurance. $5,250 Tuition Reimbursement per year. $2625 Tuition Reimbursement per year for Part Time Immediate 401(k) match. 40 hours paid volunteer time off. A culture committed to community engagement and Social Impact. Up to 12 weeks parental leave at 100% pay and a financial benefit for adoption and surrogacy for non-physician team members once eligibility requirements are met. The Epic Referrals Analyst will serve as a subject matter expert for Epic's Referrals modules. This role supports the daily performance, maintenance, optimization, and troubleshooting of referrals workflows and ensures efficient data flow between departments and external systems. This role is ideal for professionals who: Excels in focused, detail-driven work that requires accuracy and deep technical knowledge and Thrive in roles where outcomes are driven by data, logic, and technical execution-not ambiguity.
Requirements
- Bachelor's degree in Information Systems, Healthcare Administration, or related field required.
- Referrals and Authorization Certification Required, Prelude and Cadence Epic modules preferred
- Minimum of 2-3 years of Epic Referrals build experience required; Prelude, Real Time Eligibility, Cadence preferred.
- Excellent attention to detail and documentation habits.
- Ability to work independently while following defined processes and deadlines.
Nice To Haves
- Experience in a healthcare system or ambulatory care environment a plus.
- Familiarity with clinical and referral workflows preferred.
Responsibilities
- Serve as the primary analyst for Epic Referrals
- Monitor, troubleshoot, and resolve support tickets related to referral workflows and system performance.
- Configure and optimize Epic functionality to support efficient, compliant referral processes. Perform structured testing and validation for system changes, upgrades, and enhancement requests.
- Partner with IT, Clinical Operations, and Revenue Cycle teams to align workflows and build long-term solutions.
- Maintain clear, accurate documentation for build specs, user requirements, and training resources.
- Monitor data accuracy, routing behavior, and system integration across sending and receiving entities.
- Participate in root cause analysis and continuous improvement efforts related to Epic referral workflows.
Benefits
- Comprehensive medical, dental, and vision benefits that include healthcare navigation assistance and medical coverage at 100% (after deductible) when utilizing a Duly provider.
- Employer provided life and disability insurance.
- $5,250 Tuition Reimbursement per year.
- $2625 Tuition Reimbursement per year for Part Time
- Immediate 401(k) match.
- 40 hours paid volunteer time off.
- A culture committed to community engagement and Social Impact.
- Up to 12 weeks parental leave at 100% pay and a financial benefit for adoption and surrogacy for non-physician team members once eligibility requirements are met.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Industry
Ambulatory Health Care Services
Number of Employees
1,001-5,000 employees
