EPIC Principle Trainer-Intermediate-DIS

University of Mississippi Medical Center•Jackson, MS

61d•Onsite

About The Position

Analyzes and assesses individual and/or organizational information system training and development needs which develops individualized skills, enhances productivity and quality of work, and increases individual and organizational performance to achieve business results. Coordinates, designs, and conducts responsive moderate to complex training and education programs for information systems or user personnel.

Requirements

Bachelor's degree
Epic certification or accreditation. If not Epic certified or accredited, must obtain Epic certification or accreditation post-hire within 6 months.
Knowledge of training methodology.
Knowledge of customer service standards and procedures.
Knowledge of computer systems, equipment, and applications.
Knowledge of technological trends/developments.
Verbal and written communication skills.
Teaching and facilitation skills.
Ability to determine training objectives.
Ability to design, develop, implement, and evaluate training plans, curricula, and methodology.
Ability to conduct and/or facilitate information system training and instruction.

Nice To Haves

Healthcare, training, or Epic experience

Responsibilities

Master at least one epic application and the workflow associated.
Analyze, design, develop, implement, and evaluate the training program for respective application(s).
Create and maintain all application curriculums. Provide appropriate training material for all upgrades and system changes. Develop assessments for competency testing. Work with super users to optimize the use of the epic system.
Build, test, and maintain the training environment(s) scenarios.
Facilitate end user training classes as needed.
Monitor and resolve Landesk tickets assigned to epic training.
Maintain a healthy relationship with build team of assigned epic application(s).
Train and credential trainers from within the organization to provide end-user training and administer assessments. Coordinate with credential trainer(s) to provide effective end-user training for users of assigned application(s).
Communicate effectively both verbally, written and digital. Display ability to provide documentation and information to customers and peers with clarity on the topic at hand.
The duties listed are general in nature and are examples of the duties and responsibilities performed and are not meant to be construed as exclusive or all-inclusive. Management retains the right to add or change duties at any time.