Epic MyChart Analyst
About The Position
This position is responsible for the ongoing support, optimization, and maintenance of UVA Health's Epic MyChart and EpicCare Link applications. The analyst ensures a seamless digital experience for patients, providers, and community partners by configuring and enhancing workflows that support patient access, engagement, and care coordination. Key responsibilities include designing and implementing new MyChart features (e.g., e-Visits, appointment scheduling, proxy access), managing EpicCare Link access and onboarding for external organizations, troubleshooting issues, and collaborating with clinical, operational, and technical stakeholders to improve system usability and performance. The analyst plays a critical role in enabling secure communication, efficient data sharing, and user-friendly interfaces that extend UVA Health's digital reach across its care network. Responsible for coordination and performance of analysis design development testing validation and implementation of EMR screens used by clinicians performing and documenting patient care activities leveraging system functionality to support clinical process and organizational goals. Understands the use of clinical computer applications which assist in the management and processing of clinical information and delivery of health care services. Provides ongoing support of the EMR system and the end-users. Under general supervision formulates and defines system scope and objectives through research and fact-finding to develop or modify moderately complex information systems. In addition to the above job responsibilities, other duties may be assigned.
Requirements
- Bachelor's Degree
- 5 years relevant experience.
- Relevant experience may be considered in lieu of a degree.
Responsibilities
- Ongoing support, optimization, and maintenance of UVA Health's Epic MyChart and EpicCare Link applications.
- Ensuring a seamless digital experience for patients, providers, and community partners by configuring and enhancing workflows that support patient access, engagement, and care coordination.
- Designing and implementing new MyChart features (e.g., e-Visits, appointment scheduling, proxy access)
- Managing EpicCare Link access and onboarding for external organizations
- Troubleshooting issues
- Collaborating with clinical, operational, and technical stakeholders to improve system usability and performance.
- Coordination and performance of analysis design development testing validation and implementation of EMR screens used by clinicians performing and documenting patient care activities leveraging system functionality to support clinical process and organizational goals.
- Providing ongoing support of the EMR system and the end-users.
- Formulating and defining system scope and objectives through research and fact-finding to develop or modify moderately complex information systems.
Benefits
- Comprehensive Benefits Package: Medical, Dental, and Vision Insurance
- Paid Time Off, Long-term and Short-term Disability, Retirement Savings
- Health Saving Plans, and Flexible Spending Accounts
- Certification and education support
- Generous Paid Time Off
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Industry
Educational Services
Number of Employees
5,001-10,000 employees
