Epic Infrastructure Analyst, Senior Associate - Epic Certified in ECSA

PricewaterhouseCoopersChicago, IL
2d$77,000 - $202,000

About The Position

At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives. In Epic consulting at PwC, you will specialise in providing consulting services for Epic software solutions. Your work will involve possessing in-depth knowledge of Epic applications and assisting clients in optimising operational efficiency through analysis, implementation, training, and support. Focused on relationships, you are building meaningful client connections, and learning how to manage and inspire others. Navigating increasingly complex situations, you are growing your personal brand, deepening technical expertise and awareness of your strengths. You are expected to anticipate the needs of your teams and clients, and to deliver quality. Embracing increased ambiguity, you are comfortable when the path forward isn't clear, you ask questions, and you use these moments as opportunities to grow. As part of the Epic Consulting team, you will design, install, maintain, troubleshoot, and enhance database instances for a modern healthcare IT ecosystem. As a Senior Associate, you will analyze complex problems, mentor junior team members, and maintain standards while building meaningful client connections. This role offers the chance to work with innovative technologies and contribute to impactful solutions that improve healthcare delivery.

Requirements

  • Bachelor's Degree
  • At least 4 years of experience in database management
  • Epic ODBA, Epic ECSA, Data Courier Certification, and/or Chronicles Certification

Nice To Haves

  • Bachelor's Degree in Health Administration, Business Administration/Management preferred
  • Experience with cloud services and security infrastructure
  • Managing and optimizing database instances and applications
  • Communicating technical issues in simple terms
  • Demonstrating innovative problem-solving skills
  • Providing mentorship and team leadership
  • Prioritizing workloads and managing multiple projects
  • Knowledge of patient care databases and financial applications
  • Skilled in database administration and integration

Responsibilities

  • Design and enhance database instances for healthcare IT systems
  • Troubleshoot and maintain operational databases across various environments
  • Mentor junior team members to enhance their technical skills
  • Evaluate and integrate new database versions and hardware
  • Provide technical guidance during system migrations and transitions
  • Collaborate with stakeholders to secure system performance and reliability
  • Analyze complex issues to develop practical solutions
  • Uphold rigorous standards of quality in every deliverable

Benefits

  • PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more.

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What This Job Offers

Job Type

Full-time

Career Level

Senior

Number of Employees

5,001-10,000 employees

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