Epic Health Information Management (HIM) Analyst

Christiana Care Health Services • Wilmington, DE

1d

About The Position

Do you want to work at one of the Top 100 Hospitals in the nation? We are guided by our values of Love and Excellence and are passionate about delivering health, not just health care. Come join us at ChristianaCare! ChristianaCare Offers: Medical, Dental, Vision, Life Insurance, etc. Two retirement planning offerings, including 403(b) with company contributions. Generous paid time off with annual roll-over and opportunities to cash out. 12-week paid parental leave Tuition assistance Incredible Work/Life benefits including annual membership to care.com, access to backup care services for dependents through Care@Work, retirement planning services, financial coaching, fitness and wellness reimbursement, and great discounts through several vendors for hotels, rental cars, theme parks, shows, sporting events, movie tickets and much more! Primary Function: The primary function of the Health Information Management (HIM) Analyst is to support the design, build, configuration, testing, implementation, and optimization of the HIM module within the Epic electronic health record (EHR) system. This involves analyzing current HIM workflows, developing and implementing new processes, providing training and support to end-users, and ensuring compliance with healthcare regulatory requirements. The HIM Analyst acts as a key liaison between the HIM department and the Epic implementation team, ensuring effective communication and collaboration to achieve efficient and compliant HIM operations within the healthcare organization.

Requirements

• Minimum Bachelor’s degree in Healthcare, Information Technology, or a related field or higher preferred.
• 2-3 years of experience working with Epic systems or similar EHR platform required.
• High School diploma with 5 years of related experience may be considered in lieu of bachelor’s degree.
• Knowledge of HIM processes.
• Familiarity with processes that fall under HIM. For example: Chart Correction, Release of Information, Deficiency Tracking, and Coding.
• Understanding of scanning and indexing workflows and confidentiality and privacy guidelines.
• Familiarity with HL7 Interfaces such as ADT, ORM, and ORU..
• Excellent problem-solving and trouble shooting skills.
• Strong communication and interpersonal skills.
• Ability to coordinate complex tasks simultaneously across multiple projects..
• Provide training and support to end users.
• Create and maintain detailed documentation of system configurations and workflows.
• Develop and execute comprehensive test plans.
• Ability to analyze current HIM related workflows, identify areas for improvement, and recommend optimization strategies.
• Ability to work independently and as part of a team.
• Collaborate with cross-functional teams to ensure successful project delivery.

Nice To Haves

• Epic HIM Certification preferred for external candidates.
• Prior software implementation experience preferred, including experience supporting 3rd party vendor integrations in the Health Information Management, Coding and CDI space.
• Experience supporting EDCO Solarity, Dolbey Fusion, RightFax and Verisma VRM software platforms is preferred.

Responsibilities

• Collaborate with the Epic implementation team to configure and optimize the HIM module within the Epic EHR system.
• Analyze current HIM workflows and identify opportunities for improvement and alignment with Epic capabilities.
• Develop and document new HIM workflows, policies, and procedures to ensure efficient and compliant operations.
• Participate in system design, build, and testing activities to ensure accurate configuration of the HIM module.
• Conduct data migration and conversion activities, ensuring data integrity and accuracy.
• Provide training and support to end-users, including HIM staff, clinicians, and administrative personnel.
• Develop training materials, user guides, and documentation to support the implementation and ongoing use of the Epic’s HIM modules.
• Monitor and troubleshoot issues related to HIM processes within the Epic system, providing timely resolution and support.
• Ensure compliance with healthcare regulatory requirements, including HIPAA and other relevant standards.
• Participate in project meetings, providing updates on progress, challenges, and solutions.
• Act as a liaison between the HIM department and the Epic implementation team to ensure effective communication and collaboration.
• Assist in the development of reports and dashboards to monitor HIM metrics and identify areas for improvement.
• Stay updated on changes in regulations and standards that impact HIM processes and Epic system functionality.

Benefits

• Medical, Dental, Vision, Life Insurance, etc.
• Two retirement planning offerings, including 403(b) with company contributions.
• Generous paid time off with annual roll-over and opportunities to cash out.
• 12-week paid parental leave
• Tuition assistance
• Incredible Work/Life benefits including annual membership to care.com, access to backup care services for dependents through Care@Work, retirement planning services, financial coaching, fitness and wellness reimbursement, and great discounts through several vendors for hotels, rental cars, theme parks, shows, sporting events, movie tickets and much more!
• ChristianaCare offers a competitive suite of employee benefits to maximize the wellness of you and your family, including health insurance, paid time off, retirement, an employee assistance program.
• To learn more about our benefits for eligible positions visit https://careers.christianacare.org/benefits-compensation/

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees