Epic Credentialed Trainer, Med Plaza I
About The Position
The primary responsibilities of credentialed trainers (CT) are to lead training using the curriculum designed by principal trainers and provide end-user support. This includes preparing for class, setting up the classroom, facilitating the class, and following up on any outstanding questions that arise in the classroom. Credentialed trainers also collect valuable feedback from trainees in class and report that information to the principal trainer. Assist principal trainers in updating training materials and testing lesson plans and training environment build. Facilitating training classes, study halls, and user settings labs for providers or other attendees. Administering end‐user proficiency assessments and in-system checklists. Supporting end users with onsite and virtual support. Administering refresher, optimization, and skills‐enhancement training. Serving as an expert educator to internal staff (i.e., training). Effectively utilizing the tools and applications related to training. Additional tasks as assigned by the Principal Trainer or direct supervisor. UofL Health is a fully integrated regional academic health system with nine hospitals, four medical centers, Brown Cancer Center, Eye Institute, nearly 200 physician practice locations and more than 1,000 providers in Louisville and the surrounding counties, including southern Indiana. Additional access to UofL Health is provided through a partnership with Carroll County Memorial Hospital. With more than 14,000 team members – physicians, surgeons, nurses, pharmacists and other highly-skilled health care professionals, UofL Health is focused on one mission: to transform the health of communities we serve through compassionate, innovative, patient-centered care.
Requirements
- Minimum of a bachelor’s degree and four years' related experience, or two years' direct experience in lieu of a degree
- Appropriate certification or licensure (if applicable) required
- Minimum two (2) years working with clinical and/or financial applications within a physician practice environment
- Demonstrated progressive experience with on-line information systems; healthcare environment preferred
- Strong analytic and organizational skills, particularly in planning, communications, process redesign, and problem solving
- Ability to work effectively with a diverse group of users who have a varying level of computer expertise
Responsibilities
- Lead training using the curriculum designed by principal trainers and provide end-user support
- Preparing for class
- Setting up the classroom
- Facilitating the class
- Following up on any outstanding questions that arise in the classroom
- Collect valuable feedback from trainees in class and report that information to the principal trainer
- Assist principal trainers in updating training materials and testing lesson plans and training environment build
- Facilitating training classes, study halls, and user settings labs for providers or other attendees
- Administering end‐user proficiency assessments and in-system checklists
- Supporting end users with onsite and virtual support
- Administering refresher, optimization, and skills‐enhancement training
- Serving as an expert educator to internal staff (i.e., training)
- Effectively utilizing the tools and applications related to training
- Additional tasks as assigned by the Principal Trainer or direct supervisor
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
