Epic Configuration Analyst (Remote Available)

Vanderbilt University Medical CenterNashville, TN
3dRemote

About The Position

Discover Vanderbilt University Medical Center : Located in Nashville, Tennessee, and operating at a global crossroads of teaching, discovery, and patient care, VUMC is a community of individuals who come to work each day with the simple aim of changing the world. It is a place where your expertise will be valued, your knowledge expanded, and your abilities challenged. Vanderbilt Health is committed to an environment where everyone has the chance to thrive and where your uniqueness is sought and celebrated. It is a place where employees know they are part of something that is bigger than themselves, take exceptional pride in their work and never settle for what was good enough yesterday. Vanderbilt’s mission is to advance health and wellness through preeminent programs in patient care, education, and research. Organization: Strategic Access Support - Epic Configuration Job Summary: The Epic Configuration Analyst is responsible for in-depth knowledge of assigned Epic System software. Conducts regular day-to-day communication, reviews software, demonstrates a deeper understanding of business operations, and works with Epic, Subject Matter Experts, and end users to tailor the system to fit the organization's needs. Routinely performs in-depth analysis of workflows, data collection, and other technical issues associated with the use of Epic software; is responsible for design, build, testing, and maintain those solutions.

Requirements

  • Relevant Work Experience Experience Level: 2 years
  • Education: Bachelor's

Nice To Haves

  • Epic experience is preferred
  • Epic Cadence certification is preferred

Responsibilities

  • Independently execute the build, edit, and maintenance of provider and resource templates
  • Provide Epic best practice recommendations to reduce barriers to access
  • Review requests to determine impact to standard workflows, organizational standards, or system build
  • Facilitate and triage Change Management requests to the appropriate Health IT team, conduct user testing and provide signoff approval of completed requests
  • Assist with EPIC testing when version enhancements are completed, as requested, training staff on new Epic template design upon completion of project, creating documentation for new Epic processes upon completion of project,
  • Partner with Customer Relationship Managers (CRMs) and Call Center leadership to determine system issues related to scheduling challenges; receive and implement requests for online scheduling, as appropriate
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