Epic Compass Rose, Health Planet Senior Applications Analyst, Hybrid, Baptist IT Data Center
About The Position
Baptist Health is hiring a Epic Compass Rose, Health Planet Senior Applications Analyst to join our team at Baptist IT Center, this is a hybrid role. The Epic Senior application analyst acts as a vital link between clinical operations and information technology, ensuring that Epic functions seamlessly for patient care and patient safety. This role demands an understanding of healthcare processes and technical systems. Analysts must translate operational needs into system functionality, guiding our customers with the technical information that they need to make decisions on functionality and process. By doing so, they help maintain system integrity, promote automation and efficiency, and improve user experience across the organization. A significant portion of an analyst's day is devoted to resolving break-fix issues and performing routine maintenance tasks. These activities include troubleshooting issues, applying Epic quarterly updates, working with Epic technical support, and validating workflows to prevent disruptions or follow-up, which also includes support of complementary workflows. In addition, there are several tasks that are required to maintain our clinical related applications, both Epic and non-Epic that will be part of work responsibilities. Much of the coordination and follow-up for these responsibilities is conducted through structured communication channels, including email, Teams chat, and scheduled meetings. Epic Senior application analysts also spend time collaborating with cross-functional teams. Their day typically begins with a team huddle-either a weekly group meeting or a smaller session with their team lead or manager. Throughout the day, they attend various meetings with operational leaders to clarify requirements and understand pain points from the end-user perspective. They may also participate in multi-disciplinary workgroups as part of their responsibilities
Requirements
- 1-2 years Project Management Experience Required
- Minimum 2 years of related experience Required
- Certified - EPIC Required
Nice To Haves
- Knowledge of clinical system applications Preferred
- Academy of Health Information Professionals (AHIP) Preferred
Responsibilities
- The role leads complex application initiatives, including project management responsibilities, while mentoring junior analysts and ensuring operational best practices.
- Provides technical expertise in the development, implementation and support of highly complex, enterprise wide, cross functional applications, integrated applications and technical projects.
- Analyze and translate workflow and documentation requirements for clinical and/or business processes into efficient and effective application systems solutions through collaboration with members of interprofessional care teams, operational leaders, technical team members, and other relevant stakeholders.
- Plan, design, develop, validate, test, implement, evaluate, maintain, and provide on-going trouble-shooting and support of comprehensive information system components to meet needs and business requirements.
- Perform quality assurance and integrated testing of current and newly released vendor functionality to ensure system reliability.
- Coordinate projects across applications and develops application specific enhancements and reports in alignment with organizational priorities.
- Provide 24/7 support for applications within accountability.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Industry
Hospitals
